Creating and Validating an Information Quality Scale for E-Commerce Platforms

IF 0.9 Q4 BUSINESS

Journal of Electronic Commerce in Organizations Pub Date : 2023-07-31 DOI:10.4018/jeco.327350

Chung-Tzer Liu, Y. Guo, Jovan Hsu

引用次数: 0

Abstract

The rise of e-commerce technology has transformed the traditional retail industry. This study proposes and validates an information quality scale suitable for e-commerce platforms. The scale consists of four dimensions—content validity, information scope, presentation quality, and hedonic quality—and 16 questions. Data analysis results support the second-order structure of information quality. The quality of information on e-commerce platforms has a significant positive impact on consumer behavioral intentions. Thus, operators of e-commerce platforms can improve the competitiveness and sustainability of these platforms by improving the quality of information.

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电子商务平台信息质量量表的编制与验证

电子商务技术的兴起改变了传统的零售业。本研究提出并验证适用于电子商务平台的信息质量量表。量表由内容效度、信息范围、呈现质量和享乐质量四个维度组成，共16道题。数据分析结果支持信息质量的二阶结构。电子商务平台信息质量对消费者行为意愿有显著的正向影响。因此，电子商务平台的经营者可以通过提高信息质量来提高平台的竞争力和可持续性。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Journal of Electronic Commerce in Organizations BUSINESS-

CiteScore

4.00

自引率

17.60%

发文量

期刊介绍： The mission of the Journal of Electronic Commerce in Organizations (JECO) is to provide comprehensive coverage and understanding of the social, cultural, organizational, human, and cognitive impacts of innovative e-commerce technologies and advances on organizations around the world. These impacts include those of e-commerce on consumer behavior, as well as on organizational behavior, organizational development, and organizational management. Additionally, the journal will broaden the overall body of knowledge regarding the human aspects of e-commerce technologies and utilization in modern organizations to assist researchers and practitioners to devise more effective systems for managing the human side of e-commerce in contemporary organizations.