Incivility and Dysfunction in the Library Workplace: A Five-Year Comparison

IF 1 Q3 INFORMATION SCIENCE & LIBRARY SCIENCE

Journal of Library Administration Pub Date : 2022-12-08 DOI:10.1080/01930826.2022.2146440

Jo Henry, Rebecca A. Croxton, Richard Moniz

引用次数: 1

Abstract

Abstract The purpose of this study was to explore the internal library workplace incivility, conflict, and dysfunction which currently exist and identify five-year trends as compared to the results of the study conducted by Henry et al. (2018). Areas of bullying, cyber bullying, mobbing, cyberloafing, and emotional intelligence were explored in addition to the impact of COVID-19 on incivility. The data represents both quantitative and qualitative feedback from 643 library employees through a self-reporting survey distributed by the authors through listservs. Findings indicate since 2017 library workplace dysfunction, cyberloafing, and bullying behaviors have increased while mobbing and emotional intelligence have declined.

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图书馆工作场所的不文明与功能失调:一个五年的比较

摘要本研究的目的是探索目前存在的图书馆内部工作场所不文明、冲突和功能障碍，并与Henry等人的研究结果进行比较，确定五年的趋势。（2018）。除了新冠肺炎对不文明行为的影响外，还探讨了欺凌、网络欺凌、暴民、网络闲逛和情商等领域。这些数据代表了643名图书馆员工通过作者通过listservs发布的自我报告调查提供的定量和定性反馈。研究结果表明，自2017年以来，图书馆工作场所功能障碍、网络闲逛和欺凌行为有所增加，而暴徒和情商有所下降。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Journal of Library Administration INFORMATION SCIENCE & LIBRARY SCIENCE-

CiteScore

2.70

自引率

21.40%

发文量

期刊介绍： The Journal of Library Administration is the primary source of information on all aspects of the effective management of libraries. Stressing the practical, this valuable journal provides information that administrators need to efficiently and effectively manage their libraries. The journal seeks out the most modern advances being made in professional management and applies them to the library setting.