{"title":"Why a culture of experimentation requires management transformation","authors":"S. Denning","doi":"10.1108/sl-04-2020-0048","DOIUrl":null,"url":null,"abstract":"To create a culture of experimentation, Thomke says, firms need “a new model of leadership,” which cultivates curiosity, emphasizes data-informed decisions, experiments ethically, sets grand challenges and establishes systematic training and support for rapid experimentation [ ]the customer is the firm’s new boss “In an increasingly digital world,” as Mark Okerstrom, the CEO of Expedia Group told Thomke, “if you don’t do large-scale experimentation, in the long term – and in many industries the short term – you’re dead ” [ ]leadership and strategy have started shifting inexorably towards where front line workers and customers interact","PeriodicalId":39797,"journal":{"name":"Strategy and Leadership","volume":"48 1","pages":"11-16"},"PeriodicalIF":0.0000,"publicationDate":"2020-05-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1108/sl-04-2020-0048","citationCount":"3","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Strategy and Leadership","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1108/sl-04-2020-0048","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q4","JCRName":"Business, Management and Accounting","Score":null,"Total":0}
引用次数: 3
Abstract
To create a culture of experimentation, Thomke says, firms need “a new model of leadership,” which cultivates curiosity, emphasizes data-informed decisions, experiments ethically, sets grand challenges and establishes systematic training and support for rapid experimentation [ ]the customer is the firm’s new boss “In an increasingly digital world,” as Mark Okerstrom, the CEO of Expedia Group told Thomke, “if you don’t do large-scale experimentation, in the long term – and in many industries the short term – you’re dead ” [ ]leadership and strategy have started shifting inexorably towards where front line workers and customers interact
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