Essential organizational variables for the implementation of Quality 4.0: empirical evidence from the Indian furniture industry

IF 3.8 Q2 MANAGEMENT

TQM Journal Pub Date : 2023-08-24 DOI:10.1108/tqm-06-2023-0189

Ankesh Mittal, S. Sachan, Vimal Kumar, Sachit Vardhan, Pratima Verma, Mahender Singh Kaswan, J. Garza‐Reyes

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引用次数: 1

Abstract

PurposeQuality 4.0 represents the integration of quality management principles with digital technologies to drive continuous improvement and innovation in organizations. The purpose of this paper is to explore the essential organizational variables (OVs) for the successful implementation of Quality 4.0 in the Indian furniture industry.Design/methodology/approachThrough a broad literature review, data from the Indian furniture industry and experts’ judgments a list of nineteen OVs have been recognized and classified into four major categories of digitalization, design, continuous improvement and employee training and up-skilling. The analytic hierarchy process (AHP) has been used to give comparative importance and prioritize the identified nineteen OVs of Quality 4.0 in the context of the Indian furniture industry.FindingsThe results of this study reveal that the identified variables are very important for successful Quality 4.0 implementation and have been supported by empirical evidence from the Indian furniture industry. The variable “automation” under the digitalization-related category is a significant variable having a maximum weightage of 26.8% followed by Cloud computing (DI4) having a global weight of 12.8%.Research limitations/implicationsIn addition to offering valuable insights and practical recommendations, the study recognizes a few limitations, such as industry-specific and the limited sample size. To diminish these limitations, future research should believe in conducting similar studies in different industries and extend the scope of the study.Originality/valueQuality 4.0 is a term that refers to the integration of advanced digital technologies and smart data analytics into quality management systems to implement it considering OVs.

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实施质量4.0的基本组织变量：来自印度家具行业的经验证据

目的质量4.0代表了质量管理原则与数字技术的整合，以推动组织的持续改进和创新。本文的目的是探讨在印度家具行业成功实施质量4.0的基本组织变量(OVs)。通过广泛的文献回顾，来自印度家具行业的数据和专家的判断，19个ov被认可并分为数字化、设计、持续改进和员工培训和技能提升四大类。在印度家具行业的背景下，使用层次分析法(AHP)对质量4.0确定的19个ov进行比较重要性和优先级排序。本研究的结果表明，所确定的变量对于成功实施质量4.0非常重要，并且得到了印度家具行业经验证据的支持。数字化相关类别下的变量“自动化”是一个重要变量，最大权重为26.8%，其次是云计算(DI4)，全球权重为12.8%。除了提供有价值的见解和实用的建议外，该研究还认识到一些局限性，例如行业特异性和有限的样本量。为了减少这些局限性，未来的研究应该相信在不同的行业进行类似的研究，并扩大研究的范围。原创性/价值平等4.0是一个术语，指的是将先进的数字技术和智能数据分析集成到质量管理系统中，并考虑到OVs来实施它。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

TQM Journal Business, Management and Accounting-Business, Management and Accounting (all)

CiteScore

9.10

自引率

0.00%

发文量

114

期刊介绍： Commitment to quality is essential if companies are to succeed in a commercial environment which will be virtually unrecognizable in less than a decade. Changing attitudes, changing perspectives and changing priorities will revolutionise the structure and philosophy of future business practice - and TQM will be at the heart of that metamorphosis. All aspects of preparing for, developing, introducing, managing and evaluating TQM initiatives.