Changes in the organisation management system

Abstract

Modern business operates in a new reality – the dominance of information technology and changing forms of organisations. Against this backdrop, the crisis of the management system, its inability to effectively deal with business issues, has clearly manifested itself. The COVID-19 epidemic has significantly complicated the situation in the management. The aim of the study is to outline ways of transforming the management system to help enterprises emerge from organisational stress. The state of governance is analysed over time: 1) the situation before the pandemic is considered; 2) the current changes since the pandemic began, in the face of both constrained business activity and a worsening crisis, are noted; 3) а forecast is given for business and management organisations for the coming post-pandemic period and regarding conversion to the new format of operations in which remote management and networked organisations have a strong place. A desk study was used and data from nationwide surveys of management employees was used. The research resulted in tactical and strategic decisions to improve the management system in organisations and proposals for changes in the theoretical and methodological basis of management, proposals for changes to the theoretical and methodological basis of governance.Management should be based on the laws of development of socio-economic systems rather than on precedents from business practices. Interaction management, trust management, real-time strategic management are paramount and require organisations to be adaptable, flexible, integrated and self-organised. Using the possibilities of digitalisation, it is necessary to improve the accuracy of management, ensuring that management decisions are calculated and learn to measure not only the results of activities, but also the state of the economic system. The philosophical foundations of management must be changed, based on the development of science, education and culture.