Sensemaking by Employees in Essential versus Non-essential Professions During the COVID-19 Crisis: A Comparison of Effects of Change Communication and Disruption Cues on Mental Health, Through Interpretations of Identity Threats and Work Meaningfulness.

IF 1.9 4区 管理学 Q2 COMMUNICATION
Ward van Zoonen, Ronald E Rice, Claartje L Ter Hoeven
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引用次数: 0

Abstract

This study examines the implications of categorizing workers into essential and non-essential groups due to disruptions in work associated with-and the quality of organizational change communication about-the COVID-19 pandemic. Specifically, we examine how these cues trigger identity threats and influence the meaningfulness of work, consequently affecting the mental health of workers (anxiety, distress, and depression). The results show that change communication reduces identity threat, while also increasing meaningfulness of work, for both work categories. However, the disruptions increase identity threat only for non-essential workers. Conversely, identity threat increases two of the three mental health issues while meaningfulness of work reduces two of them. The study contributes to our growing understanding of the pervasive, though subtle, implications of COVID-19 for the workplace by showing how a process of employee sensemaking and organizational change communication directly and indirectly influence important dimensions of mental health.

新冠肺炎危机期间基本与非基本职业员工的感知:通过对身份威胁和工作意义的解释,比较改变沟通和干扰提示对心理健康的影响
本研究探讨了由于新冠肺炎大流行期间与组织变革沟通质量相关的工作中断而将员工分为必要和非必要群体的影响。具体而言,我们研究了这些线索如何引发身份威胁并影响工作的意义,从而影响员工的心理健康(焦虑、痛苦和抑郁)。结果表明,对于这两种工作类别,改变沟通减少了身份威胁,同时也增加了工作的意义。然而,这些干扰只会增加非必要工人的身份威胁。相反,身份威胁增加了三个心理健康问题中的两个,而工作的意义减少了其中的两个。该研究通过展示员工感知和组织变革沟通过程如何直接和间接影响心理健康的重要方面,有助于我们更好地理解新冠肺炎对工作场所的普遍影响,尽管这是微妙的。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
CiteScore
4.30
自引率
16.00%
发文量
35
期刊介绍: Management Communication Quarterly presents conceptually rigorous, empirically-driven, and practice-relevant research from across the organizational and management communication fields and has strong appeal across all disciplines concerned with organizational studies and the management sciences. Authors are encouraged to submit original theoretical and empirical manuscripts from a wide variety of methodological perspectives covering such areas as management, communication, organizational studies, organizational behavior and HRM, organizational theory and strategy, critical management studies, leadership, information systems, knowledge and innovation, globalization and international management, corporate communication, and cultural and intercultural studies.
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