Peer reference, post reference desk: what is next? An interview with Allison Faix, instruction coordinator and librarian at Coastal Carolina University
IF 1.3 4区 管理学Q2 INFORMATION SCIENCE & LIBRARY SCIENCE
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引用次数: 0
Abstract
PurposeKimbel Library used a peer reference model of service beginning in 2009 that was successful for several years but eventually phased out due to shifting priorities and needs. This article aims to describe Kimbel Library's second attempt at creating and using a peer reference program in 2018, how it was different from the original approach, and what ultimately happened.Design/methodology/approachIn this article Reference Services Review Co-editor Sarah Barbara Watstein interviews Allison Faix, Instruction Coordinator and Librarian at Coastal Carolina University, about her experiences with peer reference services.FindingsBecause of the marked decline in the number of research-based questions asked at the library's help desk, the library found itself with smart, well-trained peer research assistants who were disappointed that their research assistance was not in greater demand.Originality/valueThis interview looks at two different ways that peer reference was implemented at the same institution starting in 2009.
目的金贝尔图书馆从2009年开始使用同行参考服务模式,该模式成功了几年,但由于优先事项和需求的变化,最终被淘汰。本文旨在描述金贝尔图书馆在2018年第二次尝试创建和使用同行参考计划,它与最初的方法有何不同,以及最终发生了什么。设计/方法论/方法在这篇文章中,《参考咨询服务评论》的联合编辑Sarah Barbara Watstein采访了卡罗莱纳海岸大学的教学协调员兼图书馆员Allison Faix,讲述了她在同行参考咨询服务方面的经历。发现由于图书馆服务台提出的基于研究的问题数量显著下降,图书馆发现自己有聪明、训练有素的同行研究助理,他们对自己的研究援助需求没有增加感到失望。独创性/价值本次采访着眼于从2009年开始在同一机构实施同行参考的两种不同方式。
期刊介绍:
Reference Services Review (RSR ) is a quarterly, refereed journal dedicated to the enrichment of reference knowledge and the advancement of reference services. RSR covers all aspects of reference functions, including automation of reference services, evaluation and assessment of reference functions and sources, models for delivering quality reference services in all types and sizes of libraries, development and management of teaching/learning activities, promotion of information literacy programs, and partnerships with other entities to achieve reference goals and objectives. RSR prepares its readers to understand and embrace current and emerging technologies affecting reference functions, instructional services and information needs of library users.