Exploring Collective and Multi-Audience Dissent in Organizational Meetings

IF 1.9 4区 管理学 Q2 COMMUNICATION
Johny T. Garner
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引用次数: 0

Abstract

Organizations without healthy dissent stagnate from myopic thinking. Previous research has examined how employees might dissent to supervisors or coworkers, but little research has focused on how dissent might be expressed to multiple audiences simultaneously. Dissent conversations might happen only once or might be repeated over time, but the ways in which dissent processes unfold over time has also been neglected in past research. The present study examined biweekly meetings in the fundraising department of a nonprofit organization for 2 years to explore organizational dissent across time and to reveal possible nuances in the ways in which dissenters express disagreement. Results revealed several dissent topics repeated during the data collection period with mixed results—some of these topics were resolved whereas others were not. Two dissent conversations emerged as particularly meaningful events in the history of the department. At the same time, these data illustrated dissent expressed to multiple audiences (a single dissenter simultaneously talking to a supervisor and multiple coworkers) and dissent expressed by multiple dissenters. These forms of collective dissent extend previous models of organizational dissent that typically conceptualize a conversation between a single dissenter and a single dissent audience.
探讨组织会议中的集体和多听众异议
没有健康的异议的组织会因为目光短浅而停滞不前。之前的研究已经研究了员工如何对主管或同事提出异议,但很少有研究关注如何同时向多个受众表达异议。不同意见的对话可能只发生一次,也可能随着时间的推移而重复,但在过去的研究中,不同意见的过程随着时间的推移而展开的方式也被忽视了。本研究对一家非营利组织的筹款部门进行了为期两年的两周会议,以探索不同时间的组织分歧,并揭示异见者表达分歧的方式中可能存在的细微差别。结果显示,在数据收集期间重复出现了几个不同意见的主题,结果喜忧参半——其中一些主题得到了解决,而另一些则没有。两次持不同意见的谈话成为司法部历史上特别有意义的事件。同时,这些数据说明了向多个听众表达不同意见(一个持不同意见的人同时向一个主管和多个同事说话)以及多个持不同意见的人表达不同意见。这些形式的集体异议扩展了先前的组织异议模型,这些模型通常将单个异议者与单个异议受众之间的对话概念化。
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来源期刊
CiteScore
4.30
自引率
16.00%
发文量
35
期刊介绍: Management Communication Quarterly presents conceptually rigorous, empirically-driven, and practice-relevant research from across the organizational and management communication fields and has strong appeal across all disciplines concerned with organizational studies and the management sciences. Authors are encouraged to submit original theoretical and empirical manuscripts from a wide variety of methodological perspectives covering such areas as management, communication, organizational studies, organizational behavior and HRM, organizational theory and strategy, critical management studies, leadership, information systems, knowledge and innovation, globalization and international management, corporate communication, and cultural and intercultural studies.
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