Satisfacción laboral del personal en el Servicio de Nefrología del Hospital Guillermo Kaelin de la Fuente (Villa María) en 2019

Abstract

espanolObjetivo: Identificar el nivel de satisfaccion laboral del personal del Servicio de Nefrologia del Hospital Guillermo Kaelin de la Fuente (Villa Maria) en 2019. Materiales y metodos: Estudio de tipo analitico. El Servicio de Nefrologia cuenta con 76 trabajadores, 40 (52,64 %) participaron en el estudio (entre medicos, licenciados en enfermeria, tecnicos en enfermeria, administrativos, etc.) Se evaluaron las dimensiones extrinseca e intrinseca de la satisfaccion laboral. Los datos se procesaron con el software SPSS, version 24.00. Resultados: La poblacion laboral fue relativamente joven (edad media de 38,8 anos y DE: ± 6,8), con discreta predominancia del sexo femenino (67,50 %). El 28 % de los trabajadores tuvo un nivel alto de satisfaccion. Los participantes que iniciaron sus labores desde la fundacion del hospital (tiempo de servicio ≤ 3 anos) tuvieron mayor satisfaccion laboral que el personal de salud con tiempo de servicio entre 4 y 6 anos. El 86,7 % de los trabajadores con menos de 3 anos de servicio mostraron un mayor grado de satisfaccion media-alta, comparado con el 68 % obtenido en el grupo que laboraba entre 4 a 6 anos. Conclusiones: El 28 % de los trabajadores tuvieron nivel alto de satisfaccion laboral, de ellos, los medicos obtuvieron el mayor grado de satisfaccion (83,3 %). El 48 % tuvo un nivel medio de satisfaccion; ademas, uno de cada cuatro trabajadores mostro un bajo nivel de satisfaccion. Los trabajadores con tiempo de servicio ≤ 3 anos fueron los que mostraron el mayor nivel de satisfaccion laboral. Observamos que un menor tiempo de servicio se obtiene un mayor nivel de satisfaccion laboral. EnglishObjective: To identify the level of job satisfaction of the nephrology department staff of the Hospital Guillermo Kaelin de la Fuente, Villa Maria, in 2019. Materials and methods: An analytical study was conducted. The nephrology department consists of 76 staff members, out of which 40 (52.64 %) took part in the study (physicians, registered nurses, nurse technicians, administrative staff, etc.). The extrinsic and intrinsic dimensions of job satisfaction were evaluated. The data was processed using SPSS Statistics statistical software, version 24.00. Results: The staff members were relatively young (mean age: 38.8 years; SD: ± 6.8) and females slightly prevailed (67.50 %). Twenty-eight percent (28 %) of the staff members had high levels of satisfaction. The study participants who started working in the hospital from its creation (job tenure ≤ 3 years) showed higher levels of job satisfaction than those with a job tenure between 4 and 6 years. Eighty-six point seven percent (86.7 %) of staff members who worked less than 3 years showed higher levels of medium-high satisfaction than those who worked between 4 and 6 years (68 %). Conclusions: Twenty-eight percent (28 %) of the staff members had a high level of job satisfaction, out of whom physicians showed the highest level of satisfaction (83.3 %). Forty-eight percent (48 %) had a medium level of job satisfaction and one out of four staff members showed a low level of satisfaction. Staff members with a job tenure ≤ 3 years had the highest level of job satisfaction: the shorter the job tenure, the greater the job satisfaction. Apparently, job satisfaction “fades away” as years pass.