The diffusion of e-participation in public administrations: A systematic literature review

IF 2 4区管理学 Q3 COMPUTER SCIENCE, INFORMATION SYSTEMS

Journal of Organizational Computing and Electronic Commerce Pub Date : 2019-04-03 DOI:10.1080/10919392.2019.1552749

M. Steinbach, J. Sieweke, Stefan Süß

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引用次数: 34

Abstract

ABSTRACT Research on e-participation has grown significantly in the last years. This review focuses on public administrations, which are central actors in the solicitation and organization of e-participation and in the process of diffusion of more democratic decision-making in government contexts. However, research indicates that public administrations often struggle with technological and organizational changes, which suggests that e-participation initiatives may fail due to barriers within public administrations. Although researchers have paid considerable attention to the diffusion of e-participation in public administrations, research so far is multi-disciplinary and fragmented. The aim of this literature review is to structure and systematize the literature regarding phases of e-participation diffusion (adoption, implementation and institutionalization) and levels of analysis (micro, meso, and macro) to map the extant field of e-participation diffusion research and to provide a starting point for future research. The analysis shows that research has concentrated on the phases of adoption and implementation, and on the external context of public administrations (macro) and the organizational (meso) level. Overall, the review identifies major research gaps and offers avenues for future research.

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电子参与在公共行政中的传播：系统文献综述

在过去的几年里，关于电子参与的研究有了显著的增长。这一审查的重点是公共行政部门，它们是征求和组织电子参与以及在政府环境中传播更民主决策过程中的核心行动者。然而，研究表明，公共行政经常与技术和组织变革作斗争，这表明电子参与倡议可能由于公共行政内部的障碍而失败。尽管研究者对电子参与在公共管理中的扩散问题给予了相当的关注，但迄今为止的研究是多学科和碎片化的。本文献综述的目的是对电子参与扩散的阶段(采用、实施和制度化)和分析层次(微观、中观和宏观)的文献进行结构化和系统化，以绘制现有的电子参与扩散研究领域，并为未来的研究提供起点。分析表明，研究集中在采用和执行阶段以及公共行政的外部背景(宏观)和组织(中观)一级。总体而言，该综述确定了主要的研究差距，并为未来的研究提供了途径。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Journal of Organizational Computing and Electronic Commerce 工程技术-计算机：跨学科应用

CiteScore

5.80

自引率

17.20%

发文量

审稿时长

>12 weeks

期刊介绍： The aim of the Journal of Organizational Computing and Electronic Commerce (JOCEC) is to publish quality, fresh, and innovative work that will make a difference for future research and practice rather than focusing on well-established research areas. JOCEC publishes original research that explores the relationships between computer/communication technology and the design, operations, and performance of organizations. This includes implications of the technologies for organizational structure and dynamics, technological advances to keep pace with changes of organizations and their environments, emerging technological possibilities for improving organizational performance, and the many facets of electronic business. Theoretical, experimental, survey, and design science research are all welcome and might look at: • E-commerce • Collaborative commerce • Interorganizational systems • Enterprise systems • Supply chain technologies • Computer-supported cooperative work • Computer-aided coordination • Economics of organizational computing • Technologies for organizational learning • Behavioral aspects of organizational computing.