Examining Our Past, Considering Our Future: A Study of Email Reference, 2000–2015

Q3 Social Sciences

Internet Reference Services Quarterly Pub Date : 2017-10-02 DOI:10.1080/10875301.2018.1455617

Krista Bowers Sharpe, C. Norton

引用次数: 2

Abstract

ABSTRACT This study into the continued use and relevance of email reference examines 15 years of questions (N = 3026), contextualized by an extensive review of literature, looking at volume and associations between patron affiliation and status, question type, question length, and time received. A subset of data (n = 1066) was used to examine changes over time for the same variables. The study also considered the effect of the presence or absence of other virtual services. Results show that volume and patterns remained remarkably stable throughout the study period, with significant associations noted between several variables.

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审视我们的过去，思考我们的未来:电子邮件参考研究，2000-2015

摘要:本研究对电子邮件参考的持续使用和相关性进行了研究，通过广泛的文献回顾，研究了15年来的问题(N = 3026)，研究了赞助人关系与地位、问题类型、问题长度和收到时间之间的数量和关联。数据子集(n = 1066)用于检查同一变量随时间的变化。该研究还考虑了其他虚拟服务存在与否的影响。结果表明，在整个研究期间，数量和模式保持非常稳定，几个变量之间存在显著关联。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Internet Reference Services Quarterly Social Sciences-Library and Information Sciences

CiteScore

2.40

自引率

0.00%

发文量

期刊介绍： Internet Reference Services Quarterly tackles the tough job of keeping librarians up to date with the latest developments in Internet referencing and librarianship. This peer-reviewed quarterly journal is designed to function as a comprehensive information source librarians can turn to and count on for keeping up-to-date on emerging technological innovations, while emphasizing theoretical, research, and practical applications of Internet-related information services, sources, and resources. Librarians from any size or type of library in any discipline get the knowledge needed on how to best improve service through one of the most powerful reference tools available on the Internet.