Discriminated against but engaged: The role of communicative actions of racial minority employees

IF 3.1 2区文学 Q1 COMMUNICATION

Communication Monographs Pub Date : 2021-12-31 DOI:10.1080/03637751.2021.2021432

Yeunjae Lee, J. Li

引用次数: 1

Abstract

ABSTRACT Grounded in the situational theory of problem-solving (STOPS), two survey studies investigated how racial minority employees in the U.S. perceive and communicate about discriminatory situations within their organizations and how they are related to their engagement levels. Results of Study 1 suggested that experiences of discriminatory acts at work are negatively associated with racial minority employees’ engagement, whereas their situational perceptions are positively associated with their communicative behaviors toward direct supervisor and peers. Communicative behaviors with supervisors, not peers, in turn, fostered their engagement. Study 2 replicated and extended Study 1 in different contexts, revealing the moderating role of a diverse climate in affecting employees’ situational perceptions about workplace discrimination. Theoretical and practical implications for communication studies are discussed.

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歧视但参与:少数族裔员工沟通行为的作用

摘要基于解决问题的情境理论（STOPS），两项调查研究调查了美国少数族裔员工如何感知和沟通其组织内的歧视性情境，以及这些情境与他们的参与程度之间的关系。研究1的结果表明，工作中的歧视行为经历与少数族裔员工的参与度呈负相关，而他们的情境感知与他们对直接上司和同事的沟通行为呈正相关。与上司而非同事的沟通行为反过来促进了他们的参与。研究2在不同的背景下复制和扩展了研究1，揭示了不同氛围在影响员工对工作场所歧视的情境感知方面的调节作用。讨论了传播学研究的理论和实践意义。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Communication Monographs COMMUNICATION-

CiteScore

5.40

自引率

0.00%

发文量

期刊介绍： Communication Monographs, published in March, June, September & December, reports original, theoretically grounded research dealing with human symbolic exchange across the broad spectrum of interpersonal, group, organizational, cultural and mediated contexts in which such activities occur. The scholarship reflects diverse modes of inquiry and methodologies that bear on the ways in which communication is shaped and functions in human interaction. The journal endeavours to publish the highest quality communication social science manuscripts that are grounded theoretically. The manuscripts aim to expand, qualify or integrate existing theory or additionally advance new theory. The journal is not restricted to particular theoretical or methodological perspectives.