Collaborative Intelligence: Optimizing Our Human-sized Digital Key Conversations for Transforming Organizations Smarter

Abstract

Review | Volume 4 | Number 2 | 48 Copyright 2018 by Mainero LS. This is an open-access article distributed under Creative Commons Attribution 4.0 International License (CC BY 4.0), which allows to copy, redistribute, remix, transform, and reproduce in any medium or format, even commercially, provided the original work is properly cited. cc I a volatile, uncertain, complex, ambiguous (VUCA) environment, millions of institutions in the world are constrained to modify a significant part of their structures, procedures, and habits. For most organizations, a transformation is a ‘must’ and intelligent collaboration, a desired value, is mentioned in much writings and analyses. But it is not simple or often spontaneous. The first step toward a real transformation comes by improving the quality of key conversations, exploiting potential of ICTs (Information and Communication Technologies) in non-anonymous networks. Collaborative intelligence methods and tools are helping many organizations to do this. This article details the experience of a Spain-based team in implementing transformation processes by drastically improving the quality of key conversations.