Social Workers in Public Libraries: Resource and Referral Practice and Re-Thinking Patron Engagement

IF 1.4 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE

Public Library Quarterly Pub Date : 2023-04-11 DOI:10.1080/01616846.2023.2199671

Bennie Finch, Brian Real

引用次数: 3

Abstract

ABSTRACT The purpose of this study is to gather information that can be useful in guiding libraries that hope to hire a social worker, wish to collaborate with social workers in their community, or integrate social work values into librarians’ workflows. The study uses qualitative interviews with social workers from different public library systems. Five major themes emerged through the interviews: engagement, regardless of whether this was with patrons, community partners, or staff; the right to self-determination; the impacts of social isolation; the importance of a trauma-informed model; and the need to balance safety and inclusion.

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公共图书馆的社会工作者:资源和转介实践与重新思考读者参与

本研究的目的是收集有用的信息，以指导希望雇用社会工作者，希望与社区社会工作者合作，或将社会工作价值观融入图书馆员工作流程的图书馆。该研究对来自不同公共图书馆系统的社会工作者进行了定性访谈。访谈中出现了五个主要主题:参与，无论是与顾客、社区合作伙伴还是员工;自决权;社会孤立的影响;创伤知情模式的重要性;以及平衡安全和包容的需要。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Public Library Quarterly INFORMATION SCIENCE & LIBRARY SCIENCE-

CiteScore

3.50

自引率

21.10%

发文量

期刊介绍： Public Libraries Quarterly is addressed to leaders-directors, managers, staff, trustees, and friends-who believe that change is imperative if public libraries are to fulfill their service missions in the twenty-first century. In PLQ, directors and operating officers tell how they accomplished change. The journal examines: •best practices and models to improve service •management case studies-with results and failures •library mythologies that retard individual and institutional development •studies of how to plan results and accomplish desired outcomes •marketing and fund-raising tools that work •budget and financial analysis tools and tips