When Do People Seek Internet Counseling? Exploring the Temporal Patterns of Initial Submissions to Online Counseling Services

IF 1.5 Q2 SOCIAL WORK

JOURNAL OF TECHNOLOGY IN HUMAN SERVICES Pub Date : 2020-04-02 DOI:10.1080/15228835.2018.1561348

Maili Tirel, Dmitri Rozgonjuk, Merle Purre, J. Elhai

引用次数: 14

Abstract

Abstract Internet counseling can be a valuable resource for people who cannot seek mental health care due to various reasons. The aim of this study was to analyze the time patterns of first-time contacts made by clients to online counseling services. Data from two online counseling service providers, encompassing 3,291 people, were analyzed. The results showed that people tended to contact online counselors during the seasons with less sunlight (winter and autumn), and during evening and afternoon. There were no pronounced day-of-week effects. These results support, to some extent, the seasonality and time-of-day patterns related to mental disorders and help-seeking.

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人们什么时候寻求网络咨询?探索首次提交在线咨询服务的时间模式

网络咨询对于因各种原因无法寻求心理健康服务的人群来说是一种宝贵的资源。本研究的目的是分析客户第一次接触在线咨询服务的时间模式。来自两家在线咨询服务提供商的数据，包括3291人，进行了分析。结果显示，人们倾向于在阳光较少的季节(冬季和秋季)以及晚上和下午联系在线咨询师。没有明显的周数影响。这些结果在一定程度上支持了与精神障碍和寻求帮助有关的季节性和时间模式。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

JOURNAL OF TECHNOLOGY IN HUMAN SERVICES SOCIAL WORK-

CiteScore

4.20

自引率

6.70%

发文量

期刊介绍： This peer-reviewed, refereed journal explores the potentials of computer and telecommunications technologies in mental health, developmental disability, welfare, addictions, education, and other human services. The Journal of Technology in Human Services covers the full range of technological applications, including direct service techniques. It not only provides the necessary historical perspectives on the use of computers in the human service field, but it also presents articles that will improve your technology literacy and keep you abreast of state-of-the-art developments.