A holistic view of academic library supply chain model

IF 1.3 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE

Library Management Pub Date : 2022-12-07 DOI:10.1108/lm-01-2022-0003

A. Hye, Nurakmal Ahmad Mustaffa, M. Habib

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引用次数: 0

Abstract

PurposeThe supply chain (SC) model is commonly utilized in manufacturing and has also been adapted to a variety of service industries with similar goals. However, in a few service industries, most notably academic libraries, the SC model is rarely implemented, despite the fact that SC management best practises have been shown to boost stakeholder satisfaction, revenue and decrease total expenses. This research aims to discuss the development of the entities of an academic library SC model and present the verifying/validation process of the model.Design/methodology/approachIn this research, both qualitative and quantitative approaches have been used. System thinking method used to develop the conceptual SC model of the academic library and fuzzy Delphi method (FDM) used to validate the developed model.FindingsThis research explores the functions and components that need to develop and validate the academic library SC model.Originality/valueThe outcome of this research is to construct a valid SC model of an academic library which could be a strategical tool for ensuring a quality service for the library users and the stakeholders because this model shows a holistic view of all entities of the academic library SC.

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高校图书馆供应链模式的整体观

供应链(SC)模型通常用于制造业，也适用于具有类似目标的各种服务行业。然而，在一些服务行业，尤其是学术图书馆，SC模式很少被实施，尽管事实上SC管理的最佳实践已经被证明可以提高利益相关者的满意度、收入和减少总开支。本研究旨在探讨高校图书馆供应链模型实体的发展，并提出模型的验证过程。在这项研究中，定性和定量方法都被使用了。采用系统思维方法开发了高校图书馆概念供应链模型，并采用模糊德尔菲法对模型进行了验证。本研究探讨了建立和验证高校图书馆供应链管理模型所需的功能和组成部分。原创性/价值本研究的结果是构建一个有效的学术图书馆SC模型，该模型可以作为确保为图书馆用户和利益相关者提供优质服务的战略工具，因为该模型显示了学术图书馆SC所有实体的整体视图。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Library Management INFORMATION SCIENCE & LIBRARY SCIENCE-

CiteScore

2.70

自引率

15.40%

发文量

期刊介绍： ■strategic management ■HRM/HRO ■cultural diversity ■information use ■managing change ■quality management ■leadership ■teamwork ■marketing ■outsourcing ■automation ■library finance ■charging ■performance measurement ■data protection and copyright As information services become more complex in nature and more technologically sophisticated, managers need to keep pace with innovations and thinking in the field to offer the most professional service with the resources they have.