The job rotation scheduling problem considering human cognitive effects: an integrated approach

Abstract

Purpose This paper aims to unfold the role that job rotation plays in a lean cell. Unlike many studies, the authors consider heterogeneous operators with dynamic performance factor that is impacted by the assignment and scheduling decisions. The purpose is to derive an understanding of the underlying effects of job rotations on performance metrics in a lean cell. The authors use an optimization framework and an experimental design methodology for sensitivity analysis of the input parameters. Design/methodology/approach The approach is an integration of three stages. The authors propose a set-based optimization model that considers human behavior parameters. They also solve the problem with two meta-heuristic algorithms and an efficient local search algorithm. Further, the authors run a post-optimality analysis by conducting a design of experiments using the response surface methodology (RSM). Findings The results of the optimization model reveal that the job rotation schedules and the human cognitive metrics influence the performance of the lean cell. The results of the sensitivity analysis further show that the objective function and the job rotation frequencies are highly sensitive to the other input parameters. Based on the findings from the RSM, the authors derive general rules for the job rotations in a lean cell given the ranges in other input variables. Originality/value The authors integrate the job rotation scheduling model with human behavioral and cognitive parameters and formulate the problem in a lean cell for the first time in the literature. In addition, they use the RSM for the first time in this context and offer a post-optimality analysis that reveals important information about the impact of the job rotations on the performance of operators and the entire working cell.