Need satisfaction and compliance behaviors in two different phases of COVID-19 in China: Multiple mediation of social satisfaction, negative emotions, and risk perception

IF 2.8 3区 心理学 Q1 PSYCHOLOGY, MULTIDISCIPLINARY
Yan Zhang, Junxiu Wang
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Abstract

For three years, COVID-19 has significantly impacted people's need satisfaction worldwide, resulting in changes in compliance with COVID-19 protocols. This study aimed to examine the change in Chinese people's need satisfaction, compliance behaviors, and their relationship and mechanisms during two periods of the pandemic. Two studies were conducted using data from two rounds of a nationwide serial survey—the Chinese Social Mentality Survey (Study 1: March 2020, 8,717 participants; Study 2: April 2022, 6,118 participants). The relationship between need satisfaction and compliance behaviors was analyzed by constructing a multiple mediations model. The model highlights two relationship pathways: one draws from the health belief model and takes an individual perspective, with negative emotions and risk perception as the mediators; the other utilizes social identity theory and takes a social perspective, with social satisfaction and risk perception as the mediators. The results showed that Chinese people's living needs changed over time, from masks to food and medicine supply, and their development needs satisfaction decreased. However, the participants still displayed high compliance toward recommended behaviors and local policies, despite being less compliant with local policies than recommended individual behaviors. In Studies 1 and 2, respectively, negative emotions had a significant indirect effect on non-recommended behaviors and individual behaviors, but an insignificant indirect effect on recommended behaviors and compliance to local policies. The indirect effects of social satisfaction were significantly stronger and positive on all kinds of behaviors in Study 2, which buffered the negative indirect effects of negative emotions and risk perception. Therefore, using exaggeration to trigger negative emotions may be ineffective in promoting behavioral compliance in China. Improving government performance is crucial, especially when a pandemic has lasted for a long time.
中国疫情两个不同阶段的需求满足与合规行为:社会满意度、负面情绪和风险感知的多重中介作用
三年来,新冠肺炎对全球人民的需求满意度产生了重大影响,导致新冠肺炎协议的遵守情况发生了变化。本研究旨在考察中国人在两个疫情时期的需求满意度、依从行为及其关系和机制的变化。两项研究使用两轮全国性系列调查的数据进行——中国社会心态调查(研究1:2020年3月,8717名参与者;研究2:2022年4月,6118名参与者)。通过构建多重中介模型,分析了需求满足与合规行为之间的关系。该模型强调了两种关系路径:一种是借鉴健康信念模型,从个体角度出发,以负面情绪和风险感知为中介;另一种是利用社会认同理论,从社会角度出发,以社会满意度和风险感知为中介。结果显示,随着时间的推移,中国人的生活需求发生了变化,从口罩到食品和药品供应,他们的发展需求满意度下降。然而,尽管参与者对当地政策的遵守程度低于推荐的个人行为,但他们仍然对推荐的行为和当地政策表现出高度的遵守。在研究1和2中,负面情绪分别对非推荐行为和个人行为有显著的间接影响,但对推荐行为和遵守当地政策的间接影响不显著。在研究2中,社会满意度对各种行为的间接影响显著更强且积极,缓冲了负面情绪和风险感知的负面间接影响。因此,在中国,使用夸张来引发负面情绪可能对促进行为依从性无效。改善政府绩效至关重要,尤其是在疫情持续很长时间的情况下。
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来源期刊
Journal of Pacific Rim Psychology
Journal of Pacific Rim Psychology PSYCHOLOGY, MULTIDISCIPLINARY-
CiteScore
4.00
自引率
0.00%
发文量
12
审稿时长
20 weeks
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