Vicenarian of workplace incivility: a bibliometric analysis and systematic review

IF 3.8 Q2 BUSINESS
Aditi Gupta, Ranjan Chaudhuri, Apoorva Apoorva, Swati Chaudhary, A. Thrassou, Georgia Sakka, Balakrishna Grandhi
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引用次数: 0

Abstract

PurposeThe purpose of this paper is twofold: first is to map and analyse prominent contributions, current dynamics, patterns, gaps and research prospects in the field of workplace incivility (WI); second is to provide a coherent theoretical research framework for future research.Design/methodology/approachThis study adopts a two-step analysis approach by combining bibliometric analysis and systematic literature review to explore the research topic of WI, besides, using multiple methodologies including bibliometric, network and content analyses.FindingsThis study found that L. M. Cortina and M. S. Hershcovis are the top two most influential authors among all authors in the sample publications. Journal of Occupational Health Psychology is one of the top-ranking journal that often publishes this topic of articles. USA and The Bowling Green State University are the most influential country and institutions, respectively. Besides, burnout and retention are also common keywords were identified based on keywords co-occurrence map, showing that WI has a major impact on burnout and employee retention. Based on the above analysis, this paper constructed a theoretical research framework of WI.Research limitations/implicationsThis paper only draw data from one database—Scopus—which cannot provide broad coverage of the research topic. WI research trends and trajectories may be assessed to enable academics and practitioners better understand the current and future trends and research directions. Future studies in this field might use the findings as a starting point to highlight the nature of the topic.Originality/valueThis study is the first to use an systematic literature review (SLR) to evaluate the association between WI and other organizational behaviour. The study contributions are fourfold, extending the work and overcoming the methodologies of prior research that only focussed on characteristics of incivility in nursing. In addition, this paper presents an in-depth analysis of this topic and provides a comprehensive theoretical research framework for future study.
职场不文明的百岁老人:文献计量分析与系统回顾
目的本文的目的有两个:一是绘制和分析工作场所不文明(WI)领域的突出贡献、当前动态、模式、差距和研究前景;二是为今后的研究提供一个连贯的理论研究框架。设计/方法论/方法本研究采用文献计量分析和系统文献综述相结合的两步分析方法,探索WI的研究主题,并采用文献计量、网络和内容分析等多种方法。发现这项研究发现,L.M.Cortina和M.S.Hershcovis是样本出版物中最具影响力的两位作者。《职业健康心理学杂志》是经常发表这一主题文章的顶级期刊之一。美国和鲍林格林州立大学分别是最具影响力的国家和机构。此外,基于关键词共现图,倦怠和保留也是常见的关键词,表明WI对倦怠和员工保留有重要影响。基于以上分析,本文构建了WI的理论研究框架。研究局限性/含义本文仅从Scopus一个数据库中提取数据,无法提供对研究主题的广泛覆盖。可以评估WI的研究趋势和轨迹,使学者和从业者更好地了解当前和未来的趋势和研究方向。该领域未来的研究可能会以这些发现为起点,突出该主题的性质。原创性/价值本研究首次使用系统文献综述(SLR)来评估WI与其他组织行为之间的关联。这项研究的贡献是四倍的,扩展了工作范围,克服了以前只关注护理中不文明特征的研究方法。此外,本文对本课题进行了深入分析,为今后的研究提供了一个全面的理论研究框架。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
CiteScore
9.80
自引率
19.20%
发文量
61
期刊介绍: The EuroMed Journal of Business (EMJB) is the premier publication facilitating dialogue among researchers from Europe and the Mediterranean. It plays a vital role in generating and disseminating knowledge about various business environments and trends in this region. By offering an up-to-date overview of emerging business practices in specific countries, EMJB serves as a valuable resource for its readers. As the official journal of the EuroMed Academy of Business, EMJB is committed to reflecting the economic growth seen in the European-Mediterranean region. It aims to be a focused and targeted business journal, highlighting environmental opportunities, threats, and marketplace developments in the area. Through its efforts, EMJB promotes collaboration and open dialogue among diverse research cultures and practices. EMJB serves as a platform for debating and disseminating research findings, new research areas and techniques, conceptual developments, and practical applications across various business segments. It seeks to provide a forum for discussing new ideas in business, including theory, practice, and the issues that arise within the field.
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