Job demands, organizational justice, and emotional exhaustion in prison officers

IF 1.9 Q3 OPERATIONS RESEARCH & MANAGEMENT SCIENCE

CRIMINAL JUSTICE STUDIES Pub Date : 2021-10-02 DOI:10.1080/1478601X.2021.1999114

A. Clements, G. Kinman

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引用次数: 8

Abstract

ABSTRACT Prison officers experience a number of occupational and organizational stressors, and are at considerable risk of burnout. There has been limited research examining the processes by which the demands officers experience impact on their burnout risk. Drawing on the job demands-resources model, we tested distributive justice perceptions as a mediator for the relationship between workload and violence with emotional exhaustion. We further tested whether supervisor-focused interactional justice perceptions would be associated with reduced emotional exhaustion via stress culture (i.e. a perceived ability to discuss stress-related problems with managers). UK prison officers (N = 1792) completed an online survey. Findings indicated that, while workload was associated with emotional exhaustion directly and via distributive justice, experiences of violence was only directly linked with emotional exhaustion. Interactional justice was significantly associated with emotional exhaustion via the ability to discuss stress-related problems, but the association was weak. Findings suggest positive manager-subordinate relationships are not sufficient to meaningfully enhance psychological wellbeing. Instead we highlight the need to manage officers’ workload.

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监狱工作人员的工作需求、组织公正和情绪衰竭

摘要监狱管理人员经历了许多职业和组织压力源，并有相当大的倦怠风险。关于官员所经历的需求对其倦怠风险影响的过程，研究有限。根据工作需求-资源模型，我们测试了分配正义观作为工作量和暴力与情绪衰竭之间关系的中介。我们进一步测试了以主管为中心的互动正义感是否与通过压力文化（即与管理者讨论压力相关问题的感知能力）减少情绪衰竭有关。英国监狱官员（N=1792）完成了一项在线调查。调查结果表明，虽然工作量与情绪衰竭直接相关，并通过分配正义，但暴力经历只与情绪衰竭有直接联系。互动公正通过讨论压力相关问题的能力与情绪衰竭显著相关，但这种关联较弱。研究结果表明，积极的管理者-下属关系不足以有意义地提高心理健康。相反，我们强调需要管理官员的工作量。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

CRIMINAL JUSTICE STUDIES OPERATIONS RESEARCH & MANAGEMENT SCIENCE-

CiteScore

2.80

自引率

5.60%

发文量

期刊介绍： Criminal Justice Studies, a quarterly refereed journal, publishes articles that deal with substantive criminal justice and criminological issues. The journal welcomes all articles that are relevant to the issue of criminal justice, as well as those that may be outside the field but have relevancy to the topic of criminal justice. Articles that cover public administration, issues of public policy, as well as public affairs issues are welcome. The journal also publishes relevant literature reviews, research notes and summary reports of innovative research projects in criminal justice. Qualitative and quantifiable articles are sought mainly from academics and researchers in the field, though articles from professionals will also be considered.