Promoting blue-collar employees' work ability: A qualitative study on occupational health practitioners' perspective on feasible interventions.

Alexandra Jussli, Paloma Ocampo Villegas, Sonia Lippke
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Abstract

Background: Work in the industrial sector underlies deep structural changes triggered by demographic and societal transformations. These developments require tailored measures for maintaining employees' work ability by reacting to new demands and overcoming barriers in organizational implementation. Previous research lacks in considering practitioners' perspective in terms of tailoring effective interventions to the workplace conditions of blue-collar employees.

Objective: This study aims to enrich the understanding of work ability by using the job-demands-resources (JDR)-theory and the work ability house concept as basis and considering aspects of organizational measures' feasibility.

Methods: Data results from observations of the collaboration between occupational health professionals and supervisors on the shop-floor and n = 18 semi-structured interviews with different occupational health stakeholders. A participatory and qualitative approach characterizes this study.

Results: The study participants report on how increasing organizational demands of efficiency and uncertainty affect workability promotion of blue-collar employees. Furthermore, the findings imply aspects regarding feasible interventions. For designing effective interventions, specifically psychosocial aspects such as work intensification, job uncertainty, work-life-conflicts, and inter-personal trust need to be addressed. Measures need to be aligned better to the industrial setting with specific focus on decision-makers' interests and intra-organizational collaboration.

Conclusion: Further research should investigate interrelationships between relevant psycho-social job demands and resources. Moreover, additional aspects, which are related to measures implementation in the organizational sphere, need to be identified. Practical implications connect organizational sciences with the workability theory and the job-demands-resources (JDR)-theory by focusing more on psychological work design and intra-organizational collaboration.

提升蓝领员工工作能力:职业卫生从业人员可行性干预视角的质性研究。
背景:工业部门的工作是人口和社会转型引发的深刻结构变化的基础。这些发展需要量身定制的措施,通过对新需求的反应和克服组织实施中的障碍来保持员工的工作能力。以往的研究缺乏考虑从业者的角度,在定制有效的干预措施,以蓝领员工的工作场所条件。目的:以工作需求-资源(job-demand -resources, JDR)理论和工作能力之家概念为基础,考虑组织措施的可行性,丰富对工作能力的理解。方法:数据来源于对车间职业卫生专业人员与主管之间的合作情况的观察,以及对不同职业卫生利益相关者进行的n = 18次半结构化访谈。参与性和定性方法是本研究的特点。结果:研究参与者报告了组织对效率和不确定性需求的增加如何影响蓝领员工的可操作性提升。此外,研究结果还暗示了可行干预措施的一些方面。为了设计有效的干预措施,具体而言,需要解决诸如工作强化、工作不确定性、工作-生活冲突和人际信任等社会心理方面的问题。措施需要更好地与工业环境保持一致,特别注重决策者的利益和组织内协作。结论:相关社会心理工作需求与资源的相互关系有待进一步研究。此外,还需要确定与在组织领域执行措施有关的其他方面。实践意义将组织科学与可操作性理论和工作需求-资源理论联系起来,更多地关注心理工作设计和组织内协作。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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