Beyond Frontiers: An Examination of Ethical Leadership and Job Resources in Customs Officers' Well-Being.

IF 2.2 4区心理学 Q2 PSYCHOLOGY, MULTIDISCIPLINARY

Journal of Psychology Pub Date : 2022-01-01 Epub Date: 2022-07-26 DOI:10.1080/00223980.2022.2095966

María Vera, Israel Sánchez-Cardona, Amapola Povedano

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引用次数: 1

Abstract

Analyzing factors that contribute to job burnout and job satisfaction among customs officers are crucial for customs administration effectiveness and the country's safety. Based on the Conservation of Resources Theory (COR), we analyze how ethical leadership, job resources, and burnout play a role in customs officers' job satisfaction. Online questionnaires were administered to 53.6% (n = 193) of the customs officers of one Latin American country. Hypotheses were tested through mediation analysis using PROCESS macro for SPSS. Results show that ethical leadership significantly relates to job resources and job satisfaction, but not to burnout. Ethical leadership relates to job satisfaction indirectly through job resources and burnout. The indirect effect serial mediation model (ethical leadership -> job resources -> burnout -> satisfaction) was significant. Our results provide evidence that ethical leadership is an important component to shape the perception of job resources (i.e. autonomy and task significance) and foremost to reduce stress and improve satisfaction.

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超越疆界:海关人员福利中的道德领导和工作资源的考察。

分析导致海关人员工作倦怠和工作满意度的因素对海关管理效率和国家安全至关重要。基于资源守恒理论，本文分析了道德领导、工作资源和职业倦怠对海关人员工作满意度的影响。对某拉美国家53.6%(193人)的海关人员进行在线问卷调查。采用SPSS的PROCESS宏进行中介分析，检验假设。结果表明，伦理型领导与工作资源、工作满意度显著相关，与职业倦怠无关。伦理型领导通过工作资源和职业倦怠与工作满意度间接相关。间接效应序列中介模型(伦理领导->工作资源->职业倦怠->满意度)显著。我们的研究结果提供了证据，证明道德领导是塑造工作资源感知(即自主性和任务重要性)的重要组成部分，最重要的是减少压力和提高满意度。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Journal of Psychology PSYCHOLOGY, MULTIDISCIPLINARY-

CiteScore

4.30

自引率

3.70%

发文量

期刊介绍： The Journal of Psychology is an interdisciplinary journal that publishes empirical research and theoretical articles in applied areas of psychology, including: Behavioral Psychology Clinical Psychology Cognitive Psychology Counseling Psychology Cultural Psychology Economic Psychology Educational Psychology Environmental Psychology Ethics in Psychology Family Psychology and Couples Psychology Forensic Psychology Health Psychology Industrial and Personnel Psychology Managerial and Leadership Psychology Measurement/Assessment Professional Practice Psychology of Religion Psychotherapy School Psychology Social Psychology Sport Psychology Work, Industrial and Organizational Psychology