Small Business Post-COVID-19: Motivational Needs through Uncertain Times.

Abstract

Small businesses have been significantly impacted by the effects of COVID-19. Not only have many needed to close their physical doors, but now there are extra health standards and social distancing requirements. Research from other studies, a one-question survey, and research from readily available resources have all been taken into account in the following research to focus on the motivating needs of businesses post-COVID-19. It is important for the small business owner to be aware of the effects this will have on the physical environment and also on the needs of their employees and customers. It is important to remember that various level needs can be worked on at the same time. Most importantly, it is critical to remember that one's business is not just about numbers and to-do lists, but rather the relationships, the people that make up one's business, and the impact on others and the community.