Patient satisfaction with virtual clinics during the coronavirus disease-19 pandemic in primary healthcare, Riyadh, Saudi Arabia.

Abstract

Alharbi et al. have recently published a study titled “Patient satisfaction with virtual clinic during coronavirus disease (COVID‐19) pandemic in primary health care, Riyadh, Saudi Arabia.”[1] Our congratulations to the authors for a well‐designed contemporary study on patient satisfaction in COVID‐19 times. The authors are right in their perspective on the need to reduce real time doctor–patient outpatient clinic interactions in the midst of COVID‐19 pandemic. To achieve this objective, telemedicine has come of age and become a tool that benefits both patients and doctors by reducing the risk of virus transmission.[2] The authors performed a study by using the convenient sampling technique on 439 patients using virtual clinics in primary health‐care centers and evaluated patient satisfaction using a pretested questionnaire[3] translated into the vernacular (Arabic) language.