Challenges in Creating a Mobile Digital Tutor for Clinical Communications Training.

Applied Human Factors and Ergonomics Conference Pub Date : 2019-01-01 Epub Date: 2018-06-28 DOI:10.1007/978-3-319-93882-0_24

Wayne Zachary, Steven Bishop, Janis Cannon-Bowers, Addison Blanda, Prathmesh Pethkar, Theresa Wilkin, Taylor Carpenter, Annika Horgan, Thomas Santarelli

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Abstract

Doctor-patient communication is a crucial element in effective medical care, and the striking health disparities evident in patients with Type II Diabetes may in part be caused by physicians' difficulties in establishing effective communication with patients who differ from them racially, culturally, and economically. REPEAT (Realizing Enhanced Patient Encounters through Aiding and Training) is a digital tutor developed to help solve this problem. REPEAT teaches and coaches learners to improve their general and disparities-focused clinical communication skills using simulated encounters with computer-generated Synthetic Standardized Patients (SSPs) and augments experiential learning in virtual encounters by applying customized, context-sensitive, learner-focused scaffolding. REPEAT authoring tools enable rapid development of learning content, allowing economical transferability to other domains. Key human factors challenges and their design solution in REPEAT are discussed.

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为临床通信培训创建移动数字导师的挑战。

医患沟通是有效医疗护理的一个关键因素，II型糖尿病患者明显的健康差异可能在一定程度上是由医生难以与种族、文化和经济上不同的患者建立有效沟通造成的。REPEAT（通过帮助和培训实现增强的患者接触）是一款旨在帮助解决这一问题的数字导师。REPEAT教授和指导学习者使用与计算机生成的合成标准化患者（SSP）的模拟会面来提高他们的一般和差异性临床沟通技能，并通过应用定制的、上下文敏感的、以学习者为中心的支架来增强虚拟会面中的体验式学习。REPEAT创作工具能够快速开发学习内容，允许经济地转移到其他领域。讨论了REPEAT中的关键人为因素挑战及其设计解决方案。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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Applied Human Factors and Ergonomics Conference

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