Customized patient clothing and patient satisfaction.

IF 1 Q4 HEALTH POLICY & SERVICES

INTERNATIONAL JOURNAL OF HEALTH CARE QUALITY ASSURANCE Pub Date : 2019-04-15 DOI:10.1108/IJHCQA-02-2018-0047

Khorshid Vaskooi-Eshkevari, Fatemeh Mirbazegh, Mojtaba Soltani-Kermanshahi, Mahin Sabzali-Poursarab-Saeedi, Sadaf Alipour

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引用次数: 2

Abstract

Purpose: To respect the patients' physical privacy, they should be provided with proper clothing that prevents the exposure of unnecessary parts of the body. The purpose of this paper is to evaluate patient satisfaction upon wearing customized, high-coverage, procedure-specific dresses.

Design/methodology/approach: New designs of clothing adapted for different kinds of procedures, and offering a good coverage of the body and easy access to the required parts were compared with regular patient clothing. Patients from six different wards of a university hospital filled out a questionnaire inquiring about general and demographic variables, and patient satisfaction was evaluated based on six main features of the clothing design. p<0.005 was considered as the level of statistical significance.

Findings: Overall, 256 patients were entered into the regular-design and new-design groups (n=128 in each). In Group 1 (regular design), the rate of dissatisfaction was about 98, 84, 84, 78, 77 and 38 percent for ease of wearing, comfort, design, material, coverage level and size, respectively. In Group 2 (new design), the highest satisfaction rates were associated with ease of wearing, size, coverage level, material, design and comfort as 93.7, 91.4, 89.9, 87.1, 86, and 80.5 percent, respectively.

Originality/value: The present study is the first to investigate customized patient clothing and demonstrated that these clothes can improve the patients' satisfaction in terms of coverage, comfort, design and size.

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定制患者服装和患者满意度。

目的:为尊重患者的身体隐私，应为患者提供适当的服装，防止不必要的身体部位暴露。本文的目的是评估患者对穿着定制的、高覆盖率的、特定手术的服装的满意度。设计/方法/方法:与常规患者服装相比，新设计的服装适合不同类型的手术，并提供良好的身体覆盖和容易接触所需部位。来自某大学医院六个不同病房的患者填写了一份问卷，询问一般变量和人口变量，并根据服装设计的六个主要特征评估患者满意度。结果:总的来说，256名患者被分为常规设计组和新设计组(n=128)。在第1组(常规设计)中，不满意率分别为98.8%、84%、84%、78%、77%和38%，分别是穿着的便利性、舒适度、设计、材料、覆盖水平和尺寸。在第二组(新设计)中，最高的满意率与穿着的便利性、尺寸、覆盖水平、材料、设计和舒适度相关，分别为93.7%、91.4%、89.9、87.1、86%和80.5%。原创性/价值:本研究首次对定制患者服装进行调查，并证明定制患者服装在覆盖率、舒适度、设计和尺寸方面可以提高患者满意度。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

INTERNATIONAL JOURNAL OF HEALTH CARE QUALITY ASSURANCE HEALTH POLICY & SERVICES-

CiteScore

4.00

自引率

6.70%

发文量

期刊介绍： ■Successful quality/continuous improvement projects ■The use of quality tools and models in leadership management development such as the EFQM Excellence Model, Balanced Scorecard, Quality Standards, Managed Care ■Issues relating to process control such as Six Sigma, Leadership, Managing Change and Process Mapping ■Improving patient care through quality related programmes and/or research Articles that use quantitative and qualitative methods are encouraged.