Cultural competence in working with the Arab Australian community: a conceptual review and the experience of the Arab Council Australia (ACA) gambling help counselling service.

Randa Mazbouh-Moussa, Keis Ohtsuka
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引用次数: 8

Abstract

Although Culturally And Linguistically Diverse (CALD) communities participate less in gambling than the general population, those who gamble are more likely to show signs of disordered gambling (Moore and Ohtsuka International Gambling Studies, 1, 87-101, 2001; Raylu and Oei Clinical Psychology Review, 23, 1087-1114, 2004; Yamine and Thomas The impact of gaming on specific cultural groups, Victorian Casino and Gaming Authority, Melbourne, 2000). Research data on gambling problems and interventions in the Arab Australian community are extremely scarce. Therefore, this article will present an overview of the Arab Australian community and cultural issues regarding gambling within the Arab Australian community. Identifying these issues is important to work effectively with Arab Australians clients and those from other CALD backgrounds. The article also presents a conceptual review of peer-reviewed research articles on cultural competence in working with the Arab clients, the overview of Arab migration history to Australia and a summary of recent events that suggest a tension between Arab and non-Arab Australian communities. Observations and experiences that were encountered during the gambling counselling service operating in the Australian Arab community in New South Wales are also discussed. The research data to validate the effectiveness and positive impact of cultural competence are still in its early stages. However, a small number of community education resources have been available for working with the Arab community. From the data in annual reviews on the Arab Council Australia gambling counselling service, it was identified that cultural beliefs and expectations influence risk-taking decisions, identification of gambling issues, and preference of help seeking within the client's social network. Further, culturally-specific sensitive issues related to political and global security events, which in turn influenced openness and willingness for the help-seeking of the Arab Australians, were identified. In conclusion, we propose that recognising diversity within the Arab Australian community is a prerequisite for increasing cultural competence and cultural sensitivity for helping professionals working with Arab Australians.

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与阿拉伯澳大利亚人社区合作的文化能力:澳大利亚阿拉伯理事会(ACA)赌博帮助咨询服务的概念审查和经验。
尽管文化和语言多样性(CALD)社区参与赌博的人数少于一般人群,但那些赌博的人更有可能表现出无序赌博的迹象(Moore和Ohtsuka国际赌博研究,1,87 -101,2001;黄瑞璐,王志强,等。中国临床心理杂志,2003,23 (1):87- 94;《游戏对特定文化群体的影响》,victoria Casino and gaming Authority,墨尔本,2000)。关于阿拉伯裔澳大利亚人社区的赌博问题和干预措施的研究数据极其稀少。因此,本文将介绍阿拉伯澳大利亚社区和文化问题的概述有关赌博在阿拉伯澳大利亚社区。识别这些问题对于与阿拉伯裔澳大利亚人客户和其他CALD背景的客户有效合作非常重要。本文还对同行评议的关于与阿拉伯客户合作的文化能力的研究文章进行了概念性回顾,概述了阿拉伯移民到澳大利亚的历史,并总结了近期阿拉伯和非阿拉伯澳大利亚社区之间的紧张关系。还讨论了在新南威尔士州澳大利亚阿拉伯社区开展赌博咨询服务期间遇到的观察和经验。验证文化能力的有效性和积极影响的研究数据仍处于早期阶段。但是,有少数社区教育资源可供与阿拉伯社区合作使用。根据阿拉伯理事会澳大利亚赌博咨询服务年度审查的数据,可以确定,文化信仰和期望影响冒险决策、赌博问题的识别以及在客户的社会网络中寻求帮助的偏好。此外,还确定了与政治和全球安全事件有关的具有文化特殊性的敏感问题,这些问题反过来影响了阿拉伯裔澳大利亚人寻求帮助的开放性和意愿。总之,我们建议承认阿拉伯澳大利亚人社区内的多样性是提高文化能力和文化敏感性的先决条件,以帮助专业人士与阿拉伯澳大利亚人一起工作。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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