[Scope and limits of the technologization of care: lessons from a pandemic.]

Abstract

During the COVID-19 pandemic, technology has been used to carry out numerous activities. These uses have often been poorly planned, as the urgency of the situation did not allow for careful considerations. Technology has helped us to maintain many aspects of life that the pandemic had done difficult; however, it has also brought some new problems, especially when it comes to situations of vulnerability and care settings. In this article we analyse the nature and use of technology in assistive and care settings during the pandemic, its basis, its scope, and its limitations. To do so, we study the specific case of the use of digital video-calling platforms during the forced isolations caused by the pandemic.