{"title":"Wrong-site, wrong-patient surgeries persist.","authors":"","doi":"","DOIUrl":null,"url":null,"abstract":"<p><p>Communication errors cited in 100% of cases. Carrots and sticks' needed to engender cultural change. Staff members must be mentally engaged and accept accountability.</p>","PeriodicalId":84856,"journal":{"name":"Healthcare benchmarks and quality improvement","volume":"18 1","pages":"4-6"},"PeriodicalIF":0.0000,"publicationDate":"2011-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Healthcare benchmarks and quality improvement","FirstCategoryId":"1085","ListUrlMain":"","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 0
Abstract
Communication errors cited in 100% of cases. Carrots and sticks' needed to engender cultural change. Staff members must be mentally engaged and accept accountability.