S-C Chou DipNursing, BSocWk, BN, MN, RN, PhD candidate, D Boldy CertEd, BSc(Hons), MSc, PhD, FCHSE
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引用次数: 14
Abstract Clinical pathways have been introduced in many hospitals with the aims of improving efficiency, reducing costs, and improving the quality and outcomes of care. However, there is a shortage of research evidence regarding the extent to which they do in fact achieve such aims. This paper describes the development and testing of a patient-perceived quality-of-care questionnaire for use in relation to the assessment of clinical pathways. Issues of validity and reliability are addressed and illustrative examples of results for two pilot hospitals are presented.