A model of mixed-market healthcare delivery: the British Columbia Transplant Society.

Abstract

Driven by the twin imperatives of cost and quality, healthcare providers must innovate and adapt new management models which continuously improve performance. Focusing specifically on the British Columbia Transplant Society (BCTS), this article describes a successful mixed-market management model for delivering healthcare services to a relatively well-defined patient population which is suffering from chronic disease and has predictable healthcare needs. The BCTS is an example of a healthcare organization which combines the best aspects of both the Canadian and American healthcare systems.