Nursing performance measures go public.

Abstract

Over 100 years ago, Florence Nightingale showed caregivers how to analyze mortality data to improve their clinical processes. The nurses of today are facing a new performance measurement challenge. Consumers of health care services want information that will help them compare quality among providers. This article describes the types of nursing performance measures most appropriate to include on these public-oriented report cards and several issues that influence report card design and dissemination.