[Satisfaction with the management in hospital wards: a study of related variables].

Hoitotiede Pub Date : 1994-01-01
M Kivimäki, K Lindström
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引用次数: 0

Abstract

The purpose of the study was to find out the kind of management that satisfies the ward personnel. Based on the employees' satisfaction with the management in the ward, two groups were formed: 'Satisfied wards' (7 wards in which the personnel were exceptionally satisfied with the management, n = 124) and 'Other wards' (8 wards with not so satisfied personnel, n = 186). In the questionnaire survey, the employees in the 'Satisfied wards' reported more possibilities to participate in decision making, better communication in the ward as well as with other units, more innovative activities in the ward, and more managerial support, than did the employees in the 'Other wards'. There were no significant differences between the 'Satisfied' and 'Other wards' in the structure or number of employees in the ward, in clarity of goals and processes, or in the employees autonomy.

医院病房管理满意度:相关变量的研究
研究的目的是找出一种让病房人员满意的管理方式。根据病房员工对管理的满意度分为两组:“满意病房”(7个病房员工对管理特别满意,n = 124)和“其他病房”(8个病房员工不太满意,n = 186)。在问卷调查中,“满意病房”的员工比“其他病房”的员工更有可能参与决策,在病房内以及与其他单位的沟通更好,病房内的创新活动更多,管理支持更多。“满意病房”和“其他病房”在病房的员工结构和人数、目标和流程的清晰度以及员工的自主性方面没有显著差异。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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