The impact of digital transformation on sustainable supply chain performance: the mediating effect of service innovation

Data Science and Management Pub Date : 2026-09-01 Epub Date: 2026-02-19 DOI:10.1016/j.dsm.2026.02.001

Yongtao Peng, Zhijie Xiao, Yaya Li

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Abstract

Amid accelerating global economic integration and escalating imperatives for sustainable development, digital transformation (DT) and service innovation (SI) have evolved into pivotal drivers of sustainable supply chain modernization. Although DT has been widely recognized for enhancing supply chain continuity and performance, the mediating role of SI remains insufficiently explored. This study examines how SI bridges the link between DT and sustainable supply chain performance (SSCP) by drawing on empirical data from Chinese A-share listed manufacturing firms from 2010 to 2023. The findings highlight SI as a significant partial mediator of DT’s impact on SSCP, with mediation effects occurring primarily through service process innovation, while service product innovation exhibits a statistically significant but economically very small mediating effect, whereas the mediating effect of service model innovation is negative but statistically non-significant. By identifying SI as a novel mediating mechanism, this study adds to the expanding body of research on DT and SSCP, offering both theoretical and actionable insights. It further provides a practical framework for organizations to bolster supply chain resilience and sustainability in real-world settings.

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数字化转型对可持续供应链绩效的影响：服务创新的中介效应

在全球经济一体化加速和可持续发展需求不断升级的背景下，数字化转型（DT）和服务创新（SI）已演变为可持续供应链现代化的关键驱动力。虽然数据挖掘已被广泛认为可以提高供应链的连续性和绩效，但技术创新的中介作用仍未得到充分的探讨。本文利用2010年至2023年中国a股制造业上市公司的实证数据，探讨了企业创新如何在企业创新与可持续供应链绩效之间搭建桥梁。研究结果表明，科技创新是DT对SSCP影响的部分显著中介，中介效应主要通过服务流程创新产生，服务产品创新的中介效应在统计上显著，但在经济上很小，而服务模式创新的中介效应为负，但在统计上不显著。通过确定SI是一种新的中介机制，本研究增加了关于DT和SSCP的研究主体，提供了理论和可操作的见解。它进一步为组织提供了一个实用的框架，以增强现实环境中的供应链弹性和可持续性。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Data Science and Management

CiteScore

7.50

自引率

0.00%

发文量