Communication crossroads: Exploring generational dynamics in nursing from the bedside to the boardroom.

Q3 Nursing

Nursing Pub Date : 2026-09-01 Epub Date: 2026-08-24 DOI:10.1097/NSG.0000000000000452

Kerri Hensler, Barbara Alba, Nicole George

引用次数: 0

Abstract

Abstract: Nurses have up to four times more patient contact than physicians, positioning them as central drivers of communication in health care. Effective communication directly influences patient outcomes, teamwork, staff engagement, and the overall care experience. Today's nurses operate within a highly diverse environment that includes four generations in the workforce and up to eight generations of patients, each with distinct values, expectations, and communication preferences. This article examines how generational differences shape communication across three key relational domains: peer-to-peer, nurse-to-patient, and nurse-to-leader interactions, and offers insights to strengthen collaboration, engagement, and quality of care.

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沟通的十字路口：探索护理从床边到会议室的代际动态。

摘要：护士接触病人的次数是医生的四倍，这使他们成为医疗保健沟通的核心驱动力。有效的沟通直接影响患者的治疗结果、团队合作、员工敬业度和整体护理体验。今天的护士在一个高度多样化的环境中工作，包括四代员工和多达八代的患者，每个人都有不同的价值观、期望和沟通偏好。本文探讨了代际差异如何影响三个关键关系领域的沟通：点对点、护士对病人和护士对领导的互动，并提供了加强协作、参与和护理质量的见解。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Nursing Medicine-Medicine (all)

CiteScore

0.80

自引率

0.00%

发文量

338

期刊介绍： Nursing2020 (ISSN 0360-4039; online ISSN 1538-8689) published its first issue in November 1971, under founders Gene W. Jackson and Daniel Cheney. In the intervening years, its circulation has grown to over 150,000, making it one of the largest nursing journals in the world. Published monthly, Nursing2020 is widely regarded as offering current, practical contents to its readers, and has won many editorial awards testifying to the quality of its copy and graphics. The editorial and clinical staff, a 19-member Editorial Board of distinguished clinicians and practitioners, and over 100 invited reviewers help ensure the quality of this publication.