{"title":"A Spatio-Temporal Graph Neural Network for Process Remaining Time Prediction","authors":"Xinzheng Cui;Miao Liu;Lichun Li;Wenbin Chen","doi":"10.1109/TSC.2026.3706241","DOIUrl":null,"url":null,"abstract":"Predictive process monitoring aims to anticipate the future behavior of ongoing business processes by leveraging historical execution data and real-time event streams. Among its core tasks, remaining time prediction plays a crucial role in enabling proactive decision-making and efficient resource allocation. In this paper, we propose STG-TempNet, a spatio-temporal graph neural network designed to predict the remaining time of process instances. The model integrates three key components: (1) a GINE-based spatial feature extraction module that captures complex control-flow dependencies among activities; (2) a GRU-based short-term dependency module that models local temporal dynamics; and (3) a Transformer-based long-term dependency module that learns global temporal correlations across event sequences. Event logs are transformed into sequences of process instance graphs enriched with structural, temporal, and resource-related attributes. Extensive experiments on four real-world datasets (Sepsis, BPIC2012, BPIC2017, and Traffic Fines) demonstrate that STG-TempNet consistently outperforms state-of-the-art baseline models. It achieves up to a 14.8% improvement over the second-best method and a 32.1% reduction in mean absolute error (MAE) compared with the baseline average, confirming the effectiveness of jointly modeling structural and temporal information for predictive accuracy.","PeriodicalId":13255,"journal":{"name":"IEEE Transactions on Services Computing","volume":"19 4","pages":"2660-2673"},"PeriodicalIF":6.2000,"publicationDate":"2026-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"IEEE Transactions on Services Computing","FirstCategoryId":"94","ListUrlMain":"https://ieeexplore.ieee.org/document/11574635/","RegionNum":2,"RegionCategory":"计算机科学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"2026/6/22 0:00:00","PubModel":"Epub","JCR":"Q1","JCRName":"COMPUTER SCIENCE, INFORMATION SYSTEMS","Score":null,"Total":0}
引用次数: 0
Abstract
Predictive process monitoring aims to anticipate the future behavior of ongoing business processes by leveraging historical execution data and real-time event streams. Among its core tasks, remaining time prediction plays a crucial role in enabling proactive decision-making and efficient resource allocation. In this paper, we propose STG-TempNet, a spatio-temporal graph neural network designed to predict the remaining time of process instances. The model integrates three key components: (1) a GINE-based spatial feature extraction module that captures complex control-flow dependencies among activities; (2) a GRU-based short-term dependency module that models local temporal dynamics; and (3) a Transformer-based long-term dependency module that learns global temporal correlations across event sequences. Event logs are transformed into sequences of process instance graphs enriched with structural, temporal, and resource-related attributes. Extensive experiments on four real-world datasets (Sepsis, BPIC2012, BPIC2017, and Traffic Fines) demonstrate that STG-TempNet consistently outperforms state-of-the-art baseline models. It achieves up to a 14.8% improvement over the second-best method and a 32.1% reduction in mean absolute error (MAE) compared with the baseline average, confirming the effectiveness of jointly modeling structural and temporal information for predictive accuracy.
期刊介绍:
IEEE Transactions on Services Computing encompasses the computing and software aspects of the science and technology of services innovation research and development. It places emphasis on algorithmic, mathematical, statistical, and computational methods central to services computing. Topics covered include Service Oriented Architecture, Web Services, Business Process Integration, Solution Performance Management, and Services Operations and Management. The transactions address mathematical foundations, security, privacy, agreement, contract, discovery, negotiation, collaboration, and quality of service for web services. It also covers areas like composite web service creation, business and scientific applications, standards, utility models, business process modeling, integration, collaboration, and more in the realm of Services Computing.