The impact of emotional intelligence and psychological resilience on workplace happiness among healthcare professionals.

IF 1.5 4区医学 Q3 PUBLIC, ENVIRONMENTAL & OCCUPATIONAL HEALTH

Work-A Journal of Prevention Assessment & Rehabilitation Pub Date : 2026-05-05 DOI:10.1177/10519815261445917

Ahmet Y Yesildag, Ayten Turan Kurtaran, Serra Cakir, Firdevs Samanci

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Abstract

BackgroundGlobal crises have imposed considerable stress on the health workforce, affecting their well-being. Literature suggests emotional intelligence and psychological resilience may buffer these effects.ObjectiveObjective of this study to examine the impact of emotional intelligence and psychological resilience on workplace happiness among healthcare professionals and to explore the mediating role of psychological resilience.MethodsA cross-sectional study was conducted with 330 staff members at a university hospital. Data were collected via three standardized scales and analysed using SPSS 25 with PROCESS Macro.ResultsParticipants demonstrated a high level of emotional intelligence (x̄ = 4.07), a moderate level of workplace happiness (x̄ = 3.36), and an above-average resilience score (x̄ = 3.68). Emotional intelligence was positively correlated with both workplace happiness and resilience. Moreover, resilience partially mediated the relationship between emotional intelligence and workplace happiness (total effect: c = 0.673, R² = 0.16; direct effect: c' = 0.363, R² = 0.24).ConclusionsEmotional intelligence and psychological resilience are key contributors to workplace happiness. Interventions aimed at enhancing these attributes may improve the well-being of healthcare workers.

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医疗专业人员情绪智力和心理弹性对工作场所幸福感的影响。

全球危机给卫生人力带来了相当大的压力，影响了他们的福祉。文献表明，情商和心理弹性可以缓冲这些影响。目的研究情绪智力和心理弹性对医护人员工作场所幸福感的影响，并探讨心理弹性的中介作用。方法对某大学附属医院330名工作人员进行横断面调查。通过三个标准化量表收集数据，并使用SPSS 25和PROCESS Macro进行分析。结果参与者表现出高水平的情绪智力（x ā = 4.07），中等水平的工作场所幸福感（x ā = 3.36），以及高于平均水平的弹性得分（x ā = 3.68）。情绪智力与工作场所幸福感和弹性呈正相关。此外，弹性在情绪智力与职场幸福感的关系中起到部分中介作用（总效应：c = 0.673, R2 = 0.16；直接效应：c' = 0.363, R2 = 0.24）。结论情绪智力和心理弹性是影响职场幸福感的关键因素。旨在增强这些属性的干预措施可能会改善卫生保健工作者的福祉。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Work-A Journal of Prevention Assessment & Rehabilitation PUBLIC, ENVIRONMENTAL & OCCUPATIONAL HEALTH-

CiteScore

3.00

自引率

30.40%

发文量

739

期刊介绍： WORK: A Journal of Prevention, Assessment & Rehabilitation is an interdisciplinary, international journal which publishes high quality peer-reviewed manuscripts covering the entire scope of the occupation of work. The journal''s subtitle has been deliberately laid out: The first goal is the prevention of illness, injury, and disability. When this goal is not achievable, the attention focuses on assessment to design client-centered intervention, rehabilitation, treatment, or controls that use scientific evidence to support best practice.