Stress, resilience and job satisfaction among emergency department healthcare workers in Greece.

Abstract

Objective: Aim: This study aimed to assess levels of perceived stress, psychological resilience and job satisfaction among Emergency Department (ED) healthcare professionals in Attica, Greece, and examine the correlations among them.

Patients and methods: Materials and Methods: A cross-sectional study was conducted in 12 public hospitals in Attica, Greece, using self-administered questionnaires: Perceived Stress Scale (PSS-10), Connor-Davidson Resilience Scale (CD-RISC-10), and Job Satisfaction Survey (JSS). Descriptive statistics, Pearson correlations, and multiple linear regression analyses were performed using SPSS v30.

Results: Results: Participants reported moderate levels of perceived stress (M=17.72, SD=6.30) and psychological resilience (M=27.18, SD=6.01), while job satisfaction appeared variable, with an overall mean score indicating low to moderate satisfaction (M=113.10, SD=23.41). A significant negative correlation was found between perceived stress and job satisfaction (r=-0.36, p < .001), as well as between stress and resilience (r=-0.53, p < .001). A positive but weaker correlation was observed between resilience and job satisfaction (r=0.14, p < .001).

Conclusion: Conclusions: Psychological resilience plays a critical protective role against stress and positively influences job satisfaction among ED healthcare professionals. Resilience-enhancing interventions may reduce stress and improve satisfaction among ED staff.