Short-term fit, long-term trap: The career development lock of low-skilled gig workers

IF 4.6 2区 管理学 Q1 MANAGEMENT
Xueni Zheng, Jing Du, Yuan Xiang, Lirong Long, Huanyan Xie
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引用次数: 0

Abstract

Why do low-skilled gig workers remain stuck in work they originally intended as temporary? Although gig work is widely portrayed as flexible and temporary, our study shows that platforms can gradually trap workers in place. Drawing on grounded theory and fieldwork—including 70 interviews with 42 food delivery riders and 14 ride-hailing drivers, 30 hours of firsthand riding experience, and observations of online communities totalling 820 riders—this study develops a conceptual framework of career development lock, identifying four interrelated forms: lock-out, lock-in, lock-up, and lock-down. We find that career development lock stems from a structural conflict between workers’ long-term aspirations, grounded in a continuous temporal narrative, and platform algorithms’ need for flexible, on-demand labor that operates through a fragmented temporal logic. This conflict generates short-term person–career fit but long-term misfit. Under the structural constraints of algorithmic management, workers turn to adaptive self-exploitation, intensifying short-term fit while undermining long-term misfit, which ultimately traps them in their roles. The study advances understanding of non-linear careers in non-standard employment and reframes algorithmic control as a career-structuring force beyond a day-to-day control mechanism. It also offers practical implications for platforms and policymakers to prevent new forms of career entrapment in the gig economy.
短期契合,长期陷阱:低技能零工的职业发展锁定
为什么低技能的零工仍然被困在他们原本打算做的临时工作中?尽管零工工作被广泛描述为灵活和临时的,但我们的研究表明,平台会逐渐将工人困在原地。基于扎实的理论和实地考察——包括对42名外卖司机和14名网约车司机的70次访谈,30小时的第一手乘车经验,以及对总计820名乘客的在线社区的观察——本研究建立了职业发展锁定的概念框架,确定了四种相互关联的形式:锁定、锁定、锁定和锁定。我们发现,职业发展锁源于工人的长期愿望(基于连续的时间叙事)和平台算法对灵活、按需劳动力的需求(通过碎片化的时间逻辑运行)之间的结构性冲突。这种冲突会导致短期的个人职业契合,但长期的不契合。在算法管理的结构性约束下,工人转向适应性自我剥削,加剧了短期的契合,破坏了长期的不契合,最终将他们困在了自己的角色中。该研究促进了对非标准就业中的非线性职业的理解,并将算法控制重新定义为一种超越日常控制机制的职业结构力量。它还为平台和政策制定者提供了实际意义,以防止零工经济中出现新形式的职业陷阱。
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来源期刊
Human Relations
Human Relations Multiple-
CiteScore
12.60
自引率
7.00%
发文量
82
期刊介绍: Human Relations is an international peer reviewed journal, which publishes the highest quality original research to advance our understanding of social relationships at and around work through theoretical development and empirical investigation. Scope Human Relations seeks high quality research papers that extend our knowledge of social relationships at work and organizational forms, practices and processes that affect the nature, structure and conditions of work and work organizations. Human Relations welcomes manuscripts that seek to cross disciplinary boundaries in order to develop new perspectives and insights into social relationships and relationships between people and organizations. Human Relations encourages strong empirical contributions that develop and extend theory as well as more conceptual papers that integrate, critique and expand existing theory. Human Relations welcomes critical reviews and essays: - Critical reviews advance a field through new theory, new methods, a novel synthesis of extant evidence, or a combination of two or three of these elements. Reviews that identify new research questions and that make links between management and organizations and the wider social sciences are particularly welcome. Surveys or overviews of a field are unlikely to meet these criteria. - Critical essays address contemporary scholarly issues and debates within the journal''s scope. They are more controversial than conventional papers or reviews, and can be shorter. They argue a point of view, but must meet standards of academic rigour. Anyone with an idea for a critical essay is particularly encouraged to discuss it at an early stage with the Editor-in-Chief. Human Relations encourages research that relates social theory to social practice and translates knowledge about human relations into prospects for social action and policy-making that aims to improve working lives.
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