Xueni Zheng, Jing Du, Yuan Xiang, Lirong Long, Huanyan Xie
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引用次数: 0
Abstract
Why do low-skilled gig workers remain stuck in work they originally intended as temporary? Although gig work is widely portrayed as flexible and temporary, our study shows that platforms can gradually trap workers in place. Drawing on grounded theory and fieldwork—including 70 interviews with 42 food delivery riders and 14 ride-hailing drivers, 30 hours of firsthand riding experience, and observations of online communities totalling 820 riders—this study develops a conceptual framework of career development lock, identifying four interrelated forms: lock-out, lock-in, lock-up, and lock-down. We find that career development lock stems from a structural conflict between workers’ long-term aspirations, grounded in a continuous temporal narrative, and platform algorithms’ need for flexible, on-demand labor that operates through a fragmented temporal logic. This conflict generates short-term person–career fit but long-term misfit. Under the structural constraints of algorithmic management, workers turn to adaptive self-exploitation, intensifying short-term fit while undermining long-term misfit, which ultimately traps them in their roles. The study advances understanding of non-linear careers in non-standard employment and reframes algorithmic control as a career-structuring force beyond a day-to-day control mechanism. It also offers practical implications for platforms and policymakers to prevent new forms of career entrapment in the gig economy.
期刊介绍:
Human Relations is an international peer reviewed journal, which publishes the highest quality original research to advance our understanding of social relationships at and around work through theoretical development and empirical investigation. Scope Human Relations seeks high quality research papers that extend our knowledge of social relationships at work and organizational forms, practices and processes that affect the nature, structure and conditions of work and work organizations. Human Relations welcomes manuscripts that seek to cross disciplinary boundaries in order to develop new perspectives and insights into social relationships and relationships between people and organizations. Human Relations encourages strong empirical contributions that develop and extend theory as well as more conceptual papers that integrate, critique and expand existing theory. Human Relations welcomes critical reviews and essays: - Critical reviews advance a field through new theory, new methods, a novel synthesis of extant evidence, or a combination of two or three of these elements. Reviews that identify new research questions and that make links between management and organizations and the wider social sciences are particularly welcome. Surveys or overviews of a field are unlikely to meet these criteria. - Critical essays address contemporary scholarly issues and debates within the journal''s scope. They are more controversial than conventional papers or reviews, and can be shorter. They argue a point of view, but must meet standards of academic rigour. Anyone with an idea for a critical essay is particularly encouraged to discuss it at an early stage with the Editor-in-Chief. Human Relations encourages research that relates social theory to social practice and translates knowledge about human relations into prospects for social action and policy-making that aims to improve working lives.