Turnover intentions, job satisfaction and social support among employees of social organisations caring for the elderly in China: a cross-sectional study.
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引用次数: 0
Abstract
Objectives: The retention of a critical mass of human resources is currently an urgent priority for China's older adults' care sector. This study investigated the relationship between social support and turnover intention among employees in older adults caring social organisations (SOs) and focused on studying the mediating role of job satisfaction.
Design: Cross-sectional study.
Setting: Older adults caring for SOs in Anhui, Chongqing and Shanghai, China.
Participants: A hybrid sampling method was applied to this study, which encompassed multistage stratified sampling and targeted sampling. Questionnaires were administered to 1433 employees of SOs caring for the elderly from November 2019 to August 2023.
Primary and secondary outcome measures: A generalised linear model was employed to examine factors associated with turnover intention. Spearman correlation analysis was used to investigate the relationships between key variables. Finally, the mediating effects among the study variables were examined using structural equation modelling.
Results: The overall median scores (IQR) for employees' turnover intention and social support were 10.00 (6.00) and 72.00 (14.00), respectively. The total effect on turnover intention comprised the direct effect of social support on turnover intention (β =-0.165, SE =0.040, 95% CI =-0.243 to -0.087) and the indirect effect of social support on turnover intention through job satisfaction (β =-0.079, SE =0.016, 95% CI =-0.111 to -0.049).
Conclusions: The study elucidated the indirect influence of social support on turnover intention among employees in older adults caring SOs, mediated by job satisfaction.
目标：目前，中国老年人护理行业的当务之急是留住关键数量的人力资源。本研究考察了老年人关爱型社会组织员工的社会支持与离职倾向之间的关系，重点研究了工作满意度的中介作用。设计：横断面研究。背景：中国安徽、重庆和上海的老年人照顾SOs。参与者：本研究采用混合抽样方法，包括多阶段分层抽样和目标抽样。本研究于2019年11月至2023年8月对1433名养老护理机构员工进行问卷调查。主要和次要结果测量：采用广义线性模型来检查与离职意图相关的因素。采用Spearman相关分析探讨关键变量之间的关系。最后，利用结构方程模型检验了研究变量之间的中介效应。结果：员工离职意向和社会支持的总体中位数得分（IQR）分别为10.00分（6.00分）和72.00分（14.00分）。社会支持对离职倾向的直接影响（β =-0.165, SE =0.040, 95% CI =-0.243 ~ -0.087）和社会支持通过工作满意度对离职倾向的间接影响（β =-0.079, SE =0.016, 95% CI =-0.111 ~ -0.049）。结论：本研究阐明了社会支持对老年关怀SOs员工离职倾向的间接影响，并以工作满意度为中介。
期刊介绍：
BMJ Open is an online, open access journal, dedicated to publishing medical research from all disciplines and therapeutic areas. The journal publishes all research study types, from study protocols to phase I trials to meta-analyses, including small or specialist studies. Publishing procedures are built around fully open peer review and continuous publication, publishing research online as soon as the article is ready.
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