Study finds MH apps often miss the mark on crisis support

Abstract

As mental health apps become a go-to resource for people seeking support, a troubling gap is emerging in how these tools respond to users in crisis. A recent study published in Psychiatric Services finds that many apps fail to provide adequate — or even accurate — platforms for mental health care. With the national 988 Suicide & Crisis Lifeline now in place for more than three years, researchers examined whether apps are integrating this critical resource into their crisis protocols.