Cultivating linguacultural competence in business english communication: A mixed-methods intervention study

IF 5.6 1区文学 Q1 EDUCATION & EDUCATIONAL RESEARCH

System Pub Date : 2025-10-02 DOI:10.1016/j.system.2025.103869

Lucas Peltonen , Guangwei Hu , Heath Rose

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引用次数: 0

Abstract

Internationally operating business professionals use English as a business lingua franca (BELF) for their transnational communication, which requires linguacultural competencies (LCCs). This study explores classroom interventions designed to improve professionals’ LCCs for business communication. Drawing on a novel conceptualization (i.e., the LCC framework) and adopting a mixed-methods design, this experimental study investigated the effects of an intervention on two groups of job-experienced Chinese professionals who used English for work: a control group receiving instruction on an existing business English textbook unit and an experimental group exposed to an adapted version of the unit specifically targeting two LCCs. Quantitative results revealed that both groups showed statistically significant and similar improvement from pre-to post-intervention assessments. Qualitative data provided evidence of LCC development and particular characteristics of the job-experienced participants as moderating factors. These results illustrate the utility of LCCs to curricular development and Business English pedagogy. However, they also exemplify challenges in the design and practicalities of experimental research on BELF communication. Importantly, this investigation provides insights into how to develop Business English curricula to prepare learners for transnational communication in the workplace, ideally contributing to more efficient professional communication.

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商务英语交际中语言能力的培养：一项混合方法干预研究

国际商务人士使用英语作为商务通用语（BELF）进行跨国交流，这需要语言文化能力（lcc）。本研究旨在探讨课堂干预，以提高专业人士的lcc商务沟通。本实验研究采用一种新颖的概念（即LCC框架）并采用混合方法设计，调查了干预对两组使用英语工作的有工作经验的中国专业人员的影响：对照组接受现有商务英语教材单元的指导，实验组接受专门针对两个LCC的改编版单元的指导。定量结果显示，两组在干预前和干预后的评估中均显示出统计学上显著和相似的改善。定性数据提供了LCC发展和工作经验参与者的特定特征作为调节因素的证据。这些结果说明了lcc对课程开发和商务英语教学的效用。然而，它们也体现了在BELF通信实验研究的设计和实用性方面的挑战。重要的是，这项调查提供了如何开发商务英语课程的见解，为学习者在工作场所的跨国沟通做好准备，理想地有助于更有效的专业沟通。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

System Multiple-

CiteScore

8.80

自引率

8.30%

发文量

202

审稿时长

64 days

期刊介绍： This international journal is devoted to the applications of educational technology and applied linguistics to problems of foreign language teaching and learning. Attention is paid to all languages and to problems associated with the study and teaching of English as a second or foreign language. The journal serves as a vehicle of expression for colleagues in developing countries. System prefers its contributors to provide articles which have a sound theoretical base with a visible practical application which can be generalized. The review section may take up works of a more theoretical nature to broaden the background.