Agile healthcare: The role of information technology ambidexterity and human resource practices fostering workforce agility and job performance

IF 3 2区工程技术 Q2 ENGINEERING, INDUSTRIAL

International Journal of Industrial Ergonomics Pub Date : 2025-10-03 DOI:10.1016/j.ergon.2025.103818

Jorge Flavio Sarmiento Falla , Waldemar Karwowski , Shiva Jahani , Luis Rabelo , P.A. Hancock

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引用次数: 0

Abstract

Workforce agility is critical in the healthcare sector to navigate uncertainties and sudden changes in clinical environments, contributing significantly to job performance. However, specific factors contributing to agility in healthcare remain mainly unknown. This study investigates the impact of information technology ambidexterity and human resource practices on workforce agility. One hundred thirty-eight medical professionals from Peru participated in the study. Partial least squares structural equation modeling (PLS-SEM) was employed. The results indicate that information technology ambidexterity and human resource practices positively affect workforce agility. Furthermore, workforce agility mediates the effects of information technology ambidexterity and human resource practices on job performance. These results also suggest that healthcare organizations in Peru should not only invest in information technology ambidexterity and enhance human resource practices but also actively foster workforce agility to positively impact medical professionals' job performance.

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敏捷医疗保健：信息技术的双重灵活性和人力资源实践的作用，促进了劳动力的敏捷性和工作绩效

在医疗保健行业，劳动力敏捷性对于应对临床环境中的不确定性和突然变化至关重要，这对工作绩效有很大影响。然而，促进医疗保健敏捷性的具体因素仍然主要是未知的。本研究探讨资讯科技双元性与人力资源实务对员工敏捷性的影响。来自秘鲁的138名医疗专业人员参与了这项研究。采用偏最小二乘结构方程模型（PLS-SEM）。结果表明，信息技术双元性和人力资源实践正向影响劳动力敏捷性。此外，劳动力敏捷性在信息技术双敏捷性和人力资源实践对工作绩效的影响中起中介作用。这些结果还表明，秘鲁的医疗保健组织不仅应该投资于信息技术的双灵巧性，加强人力资源实践，还应该积极培养劳动力的敏捷性，以积极影响医疗专业人员的工作绩效。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

International Journal of Industrial Ergonomics 工程技术-工程：工业

CiteScore

6.40

自引率

12.90%

发文量

110

审稿时长

56 days

期刊介绍： The journal publishes original contributions that add to our understanding of the role of humans in today systems and the interactions thereof with various system components. The journal typically covers the following areas: industrial and occupational ergonomics, design of systems, tools and equipment, human performance measurement and modeling, human productivity, humans in technologically complex systems, and safety. The focus of the articles includes basic theoretical advances, applications, case studies, new methodologies and procedures; and empirical studies.