Welcome to the Brave New World: Lay Definitions of AI at Work and in Daily Life

IF 2.7 2区社会学 Q2 COMPUTER SCIENCE, INTERDISCIPLINARY APPLICATIONS

Social Science Computer Review Pub Date : 2025-09-25 DOI:10.1177/08944393251382233

Wenbo Li, Shuning Lu, Shan Xu, Xia Zheng

引用次数: 0

Abstract

This study investigates individuals’ lay definitions—naïve mental representations—of artificial intelligence (AI). Two national surveys in the United States explored lay definitions of AI in the workplace (Study 1) and in everyday life (Study 2) using both open- and closed-ended questions. Open-ended responses were analyzed with natural language processing, and quantitative survey data identified factors associated with these definitions. Results show that conceptions of AI differed by context: workers emphasized efficiency and automation in the workplace, while the general public linked AI to diverse everyday technologies. Across both groups, conceptions remained nuanced yet limited. Sociodemographic factors and personality traits were related to sentiments expressed in definitions, and greater trust in AI predicted more positive sentiments. These findings underscore the need for targeted training and education to foster a more comprehensive public understanding of what AI is and what it can do across different contexts.

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欢迎来到《美丽新世界：人工智能在工作和日常生活中的定义》

本研究调查了个人对人工智能（AI）的心理表征definitions-naïve。美国的两项全国性调查使用开放式和封闭式问题探讨了人工智能在工作场所（研究1）和日常生活（研究2）中的定义。开放式回答通过自然语言处理进行分析，定量调查数据确定了与这些定义相关的因素。结果表明，人工智能的概念因环境而异：工人强调工作场所的效率和自动化，而公众则将人工智能与各种日常技术联系起来。在这两个群体中，观念仍然微妙而有限。社会人口因素和人格特征与定义中表达的情绪有关，对人工智能的信任程度越高，预测的情绪就越积极。这些发现强调了有针对性的培训和教育的必要性，以促进公众对人工智能是什么以及它在不同背景下可以做什么有更全面的了解。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Social Science Computer Review 社会科学-计算机：跨学科应用

CiteScore

9.00

自引率

4.90%

发文量

审稿时长

>12 weeks

期刊介绍： Unique Scope Social Science Computer Review is an interdisciplinary journal covering social science instructional and research applications of computing, as well as societal impacts of informational technology. Topics included: artificial intelligence, business, computational social science theory, computer-assisted survey research, computer-based qualitative analysis, computer simulation, economic modeling, electronic modeling, electronic publishing, geographic information systems, instrumentation and research tools, public administration, social impacts of computing and telecommunications, software evaluation, world-wide web resources for social scientists. Interdisciplinary Nature Because the Uses and impacts of computing are interdisciplinary, so is Social Science Computer Review. The journal is of direct relevance to scholars and scientists in a wide variety of disciplines. In its pages you''ll find work in the following areas: sociology, anthropology, political science, economics, psychology, computer literacy, computer applications, and methodology.