{"title":"Global Capability Centres: Emerging Opportunities and Challenges","authors":"Srivardhini K. Jha , Anilesh Seth","doi":"10.1016/j.iimb.2025.100595","DOIUrl":null,"url":null,"abstract":"<div><div>This article explores the evolving landscape of Global Capability Centres (GCCs) in India, highlighting their shift from cost arbitrage units to strategic hubs of innovation and value creation. Drawing on a roundtable discussion with industry leaders, it examines key themes including locational shifts, leadership strategies, talent challenges, and the impact of emerging technologies like GenAI. The article offers insights into how GCCs can navigate increasing complexity and global competition while strengthening their role within multinational enterprises. It also discusses implications for business schools in shaping the next generation of GCC leadership.</div></div>","PeriodicalId":46337,"journal":{"name":"IIMB Management Review","volume":"37 3","pages":"Article 100595"},"PeriodicalIF":1.0000,"publicationDate":"2025-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"IIMB Management Review","FirstCategoryId":"1085","ListUrlMain":"https://www.sciencedirect.com/science/article/pii/S0970389625000473","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q3","JCRName":"MANAGEMENT","Score":null,"Total":0}
引用次数: 0
Abstract
This article explores the evolving landscape of Global Capability Centres (GCCs) in India, highlighting their shift from cost arbitrage units to strategic hubs of innovation and value creation. Drawing on a roundtable discussion with industry leaders, it examines key themes including locational shifts, leadership strategies, talent challenges, and the impact of emerging technologies like GenAI. The article offers insights into how GCCs can navigate increasing complexity and global competition while strengthening their role within multinational enterprises. It also discusses implications for business schools in shaping the next generation of GCC leadership.
期刊介绍:
IIMB Management Review (IMR) is a quarterly journal brought out by the Indian Institute of Management Bangalore. Addressed to management practitioners, researchers and academics, IMR aims to engage rigorously with practices, concepts and ideas in the field of management, with an emphasis on providing managerial insights, in a reader friendly format. To this end IMR invites manuscripts that provide novel managerial insights in any of the core business functions. The manuscript should be rigorous, that is, the findings should be supported by either empirical data or a well-justified theoretical model, and well written. While these two requirements are necessary for acceptance, they do not guarantee acceptance. The sole criterion for publication is contribution to the extant management literature.Although all manuscripts are welcome, our special emphasis is on papers that focus on emerging economies throughout the world. Such papers may either improve our understanding of markets in such economies through novel analyses or build models by taking into account the special characteristics of such economies to provide guidance to managers.