[Stress structures and cognitive processes among IT engineers].

Hidekazu Kondo, Kiyomi Miyoshi
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引用次数: 0

Abstract

Purpose: This study aimed to obtain useful suggestions and findings regarding IT engineers' stressors, their structures, and the process of recognizing stress, which are useful for workplace environmental improvement activities as a primary prevention of mental illness.

Methods: Data were collected through interviews conducted with 15 employees from Information Systems departments and System Integration Service Providers and analyzed qualitatively using the modified grounded theory approach.

Results: The qualitative analysis generated 27 concepts, 13 categories, and five category groups. From the categories generated, a result diagram was constructed to identify stress and stressor structures and cognitive processes, such as 1. irritation in the workplace, 2. loneliness at work, and 3. career anxiety.

Conclusions: IT engineers engage in various projects and workplaces to realize their careers and establish a view of their work as engineers. IT engineers perceive stress from the effects of stressors based on multiple factors, such as changes in the workplace and working style and the gap between the ideal and reality. The study findings can be used as a support tool for workplace environmental improvement activities with a participatory approach in the information and communications industry and may be deepened in workshops for stress assessment and discussions for improvement among workers.

[IT工程师的压力结构与认知过程]
目的:本研究旨在对IT工程师的压力源、压力结构和压力识别过程提出有益的建议和发现,为工作场所环境改善活动作为心理疾病的一级预防提供参考。方法:对信息系统部门和系统集成服务提供商的15名员工进行访谈,采用修正扎根理论方法进行定性分析。结果:定性分析产生27个概念,13个类别,5个类别组。从生成的类别中,构建了一个结果图来识别压力和压力源结构和认知过程,如1。2.工作场所的烦躁;2 .工作中的孤独感;职业焦虑。结论:IT工程师参与各种项目和工作场所,以实现他们的职业生涯,并建立他们作为工程师的工作观。IT工程师从压力源的影响中感知压力,这是基于多种因素的,例如工作场所和工作方式的变化以及理想与现实之间的差距。研究结果可作为支助工具,在信息和通讯业中以参与性方式开展改善工作场所环境的活动,并可在讲习班中加以深化,以便进行压力评估和讨论以改善工作场所环境。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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