McGill healthcare-management case competition: an educational innovation addressing critical healthcare issues in operations management.

IF 2

CJEM Pub Date : 2025-08-26 DOI:10.1007/s43678-025-00987-2

Saad Razzaq, Khadija Brouillette, Arielle Grossman, Lucy Pu, Julia Phillipp, Laurence Robert, Lauren Perlman, Shanti Rumjahn-Gryte, Sébastien Lamarre-Tellier, Bernard Unger, Anali Maneshi, Robert Primavesi, Laurie Hayes Plotnick

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Abstract

The McGill Healthcare-Management Case Competition was developed to increase exposure and understanding of medical learners to operations management and quality improvement. The case competition was designed and implemented based on Kern's curriculum development framework focusing on experiential learning and case-based gamification. Informed by the Medical Council of Canada's objectives, it enabled participants to critically analyze real-world healthcare operations and associated challenges. Evaluation of the effectiveness of case competition using Kirkpatrick's model (level 1 and 2) demonstrated significant improvements in participants' perceived knowledge, comfort, and confidence addressing quality improvement issues and management of flow and overcrowding. The McGill Healthcare-Management Case Competition is an educational innovation that represents a curricular tool for integrating healthcare operations management and quality improvement education into medical training.

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麦吉尔医疗保健管理案例竞赛：在运营管理中解决关键医疗保健问题的教育创新。

麦吉尔医疗保健管理案例竞赛是为了增加医学学习者对运营管理和质量改进的接触和理解而开展的。案例竞赛的设计和实施基于Kern的课程开发框架，侧重于体验式学习和基于案例的游戏化。通过了解加拿大医学委员会的目标，它使与会者能够批判性地分析现实世界的保健业务和相关挑战。使用Kirkpatrick的模型（第1级和第2级）对案例竞争的有效性进行评估，结果表明，在解决质量改进问题和流量和过度拥挤管理方面，参与者的感知知识、舒适度和信心都有了显著提高。麦吉尔医疗管理案例竞赛是一项教育创新，代表了将医疗运营管理和质量改进教育整合到医疗培训中的课程工具。

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CJEM

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