Evaluability assessment of social protection services for people experiencing homelessness in Brazil

IF 2 4区社会学 Q2 SOCIAL SCIENCES, INTERDISCIPLINARY

Evaluation and Program Planning Pub Date : 2025-08-23 DOI:10.1016/j.evalprogplan.2025.102692

Wanessa Debôrtoli de Miranda , Anelise Andrade de Souza , Luísa da Matta Machado Fernades , Daniela Corrêa , Wanderson Costa Bomfim , Helvécio Miranda Magalhães Júnior , Alice de Rezende Brandão , Rômulo Paes-Sousa

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引用次数: 0

Abstract

This is an Evaluability Assessment (EA) of the Specialized Care for Vulnerable Populations (SEAS) and Specialized Reference Centers for People Experiencing Homelessness (Centro POP) in Belo Horizonte, Brazil. These are social protection services for people in vulnerable situations who use the streets for housing and/or survival. The Thurston and Ramaliu model was employed with the construction of theoretical and logical models and SWOT matrix, using the analysis of legal frameworks, technical documents, on-site visits, and discussion groups with local managers. Questions were developed to compose questionnaires validated using the Delphi technique. This validation enhanced the evaluative questions, increasing the analytical power of the tools. Significant lessons were identified regarding the object of investigation and the use of the EA. Regarding the object, the findings highlight how challenging it is to offer services tailored to this population, necessitating intensive intra- and intersectoral efforts. Conversely, significant potentials for the operation of these services were elucidated. Regarding the use of the EA, three key lessons stand out: i) EA supports the implementation of participatory evaluation, ii) employing various tools and data collection methods paves the way for applying multiple evaluation approaches, and iii) there are diverse stakeholders interested in the results of an EA. The feasibility of conducting a more extensive systematic evaluation was confirmed, making this EA a pioneering effort for services aimed at the people experiencing homelessness within the field of social assistance.

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对巴西无家可归者社会保护服务的可评估性进行评估

这是对巴西贝洛奥里藏特的弱势群体专门护理（SEAS）和无家可归者专门参考中心（Centro POP）的可评估性评估（EA）。这些是为处于弱势地位的人提供的社会保护服务，这些人利用街道获得住房和/或生存。采用Thurston和Ramaliu模型，通过对法律框架、技术文件、实地考察和与当地管理者的讨论小组进行分析，构建理论和逻辑模型和SWOT矩阵。问题被开发成使用德尔菲技术验证的问卷。这种验证增强了评估问题，增加了工具的分析能力。在调查对象和环境评估的使用方面确定了重要的经验教训。关于调查对象，调查结果强调了为这一人群提供量身定制的服务是多么具有挑战性，需要进行密集的部门内和部门间努力。相反，阐明了这些服务运作的巨大潜力。关于EA的使用，有三个重要的经验教训：i) EA支持参与式评估的实施，ii)使用各种工具和数据收集方法为应用多种评估方法铺平了道路，iii)有不同的利益相关者对EA的结果感兴趣。进行更广泛的系统评估的可行性得到证实，使该EA成为社会援助领域内针对无家可归者的服务的开创性努力。

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来源期刊

Evaluation and Program Planning SOCIAL SCIENCES, INTERDISCIPLINARY-

CiteScore

3.10

自引率

6.20%

发文量

112

期刊介绍： Evaluation and Program Planning is based on the principle that the techniques and methods of evaluation and planning transcend the boundaries of specific fields and that relevant contributions to these areas come from people representing many different positions, intellectual traditions, and interests. In order to further the development of evaluation and planning, we publish articles from the private and public sectors in a wide range of areas: organizational development and behavior, training, planning, human resource development, health and mental, social services, mental retardation, corrections, substance abuse, and education.