Unleashing resilience through digitalization: Do upstream and downstream firms differ?

IF 7.2 2区管理学 Q1 MANAGEMENT

Omega-international Journal of Management Science Pub Date : 2025-08-10 DOI:10.1016/j.omega.2025.103411

Zishun Qian , Tingting Yan , Jianbin Li , Yicheng Zhang

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引用次数: 0

Abstract

Does digitalization enable a firm to gain resilience after a broad, large-scale supply chain disruption? The literature is not conclusive about this question. Furthermore, the mechanisms through which digitalization affects firm resilience and whether these mechanisms vary between upstream and downstream firms along a supply chain remain unclear. Drawing on resource orchestration theory, this study examines how upstream and downstream firms differ in supply chain reconfiguration strategies, enabled by digitalization, for increasing resilience. We construct a multisource secondary data set on 3043 firms to test the hypotheses. Using the COVID-19 pandemic as the empirical context, this study shows that digitalization enhances the resilience of upstream firms primarily through customer concentration growth, while for downstream firms, supplier concentration reduction is the main mechanism. Theoretically, these findings provide a resource orchestration rationale for understanding differences between upstream and downstream firms in supply chain resource reconfiguration strategies for enhanced resilience after a broad, large-scale disruption. These findings also provide practical guidance to enable firms to exploit the resilience-enhancing power of digitalization better.

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通过数字化释放弹性：上下游企业是否存在差异？

数字化是否能使企业在广泛、大规模的供应链中断后获得弹性？文献对这个问题没有定论。此外，数字化影响企业弹性的机制以及这些机制在供应链上下游企业之间是否存在差异仍不清楚。利用资源编排理论，本研究考察了上游和下游企业在数字化支持下提高弹性的供应链重构策略上的差异。我们构建了一个包含3043家公司的多源辅助数据集来检验这些假设。以2019冠状病毒病大流行为实证背景，研究表明数字化增强上游企业弹性主要通过客户集中度的增长，而对下游企业而言，供应商集中度的降低是主要机制。从理论上讲，这些发现为理解上下游企业在供应链资源重新配置策略上的差异提供了资源编排的基本原理，以增强在广泛、大规模中断后的弹性。这些发现也为企业更好地利用数字化增强弹性的力量提供了实践指导。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Omega-international Journal of Management Science 管理科学-运筹学与管理科学

CiteScore

13.80

自引率

11.60%

发文量

130

审稿时长

56 days

期刊介绍： Omega reports on developments in management, including the latest research results and applications. Original contributions and review articles describe the state of the art in specific fields or functions of management, while there are shorter critical assessments of particular management techniques. Other features of the journal are the "Memoranda" section for short communications and "Feedback", a correspondence column. Omega is both stimulating reading and an important source for practising managers, specialists in management services, operational research workers and management scientists, management consultants, academics, students and research personnel throughout the world. The material published is of high quality and relevance, written in a manner which makes it accessible to all of this wide-ranging readership. Preference will be given to papers with implications to the practice of management. Submissions of purely theoretical papers are discouraged. The review of material for publication in the journal reflects this aim.