Using Performance Frontiers To Evaluate Non-OR Anesthesia (NORA) Efficiency.

Abstract

Introduction: In high-cost, high-revenue operating room (OR) suites, dashboards displaying key performance indicators are commonplace to optimize efficiency. Given the significant successes attained, further gains may risk compromising safety. In contrast, challenges unique to non-operating room anesthesia (NORA) sites have hindered operational efficiency. Existing productivity evaluation frameworks often fall short in guiding strategic and tactical improvements in NORA delivery. Performance frontiers have proven effective in evaluating OR systems, but their application to NORA remains unexplored. This study applies performance frontiers to assess NORA site efficiency and formulates potential operational strategies.

Methods: We evaluated anesthesia billing records at our primary hospital from 1 April 2022 to 30 March 2023. Cases from operating room and NORA locations were included, except for sites with irregular volume or financial arrangements. We included only non-holiday weekdays, defining NORA block time as 7 AM to 5 PM. For each room, we calculated under-utilized (time with no anesthesia billing) and over-utilized minutes (time billed outside of NORA block hours). Data for each location were plotted as rolling 4-week sums, normalized to scheduled NORA block time. Performance frontiers were then developed and plotted.

Results: Over 246 non-holiday weekdays, 42,424 cases had billable minutes during NORA block time, comprising 20,003 (47.2%) NORA cases and 22,421 (52.8%) OR cases. Performance frontiers revealed significant variability, with nonparametric tests confirming statistical significance and non-equivalence.

Discussion: Performance frontiers reveal substantial efficiency variability across NORA sites, underscoring the need for targeted interventions. Some sites matched OR efficiency levels, while others showed substantial differences, particularly those with high variability and urgency. Efficient sites can leverage performance frontiers to optimize resource allocation, while inefficient locations may benefit from a shared anesthesia resource pool for real-time resource allocation. Performance frontiers provide a novel approach for operational leaders to make more effective strategic decisions.